Discord

Discord

Sales Operations Manager

San Francisco Bay Area · Senior · Full-time

Sponsorship not specified$232k-$261kDetected 19 hours ago
Stakeholder ManagementSalesforceCRMSalesPipeline ManagementForecastingCadenceLeadershipPublic Speaking

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odds of building a lasting career here

61Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

18 transfer filings in the last year, covering 18 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Analyze sales cycle trends, win and loss patterns, and conversion rates to surface actionable insights that improve sales effectiveness
  • 9+ years of hands on, individual contributor experience in strategy and operations or sales operations at a fast growth company or in management consulting, this is a builder role, not a people management role
  • Proven, hands on AI adoption in your day to day work, including agentic workflows, automated analysis, and AI assisted deliverables, you treat AI as core infrastructure and have specific examples of how it's scaled your output

Responsibilities

  • Own revenue forecasting and pipeline management, synthesizing your point of view on revenue growth, risks, and opportunities to leadership on a weekly and monthly cadence
  • Lead strategic assessments for new opportunities, including new market expansion, sales team scaling, and go to market optimization
  • Drive continuous improvement of processes, tools, and workflows across the business to increase efficiency, reduce friction, and increase selling time
  • Genuine excitement about building a function from ambiguity, not just operating an established one, you've stood up a process or system from scratch before, not only refined an existing one
  • Executive presence and strong, independent stakeholder management, you're comfortable presenting to cross-functional partners and C-level executives, defending your recommendations, and influencing leaders to adopt new ways of thinking, without a manager in the room
  • We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses.

Requirements

  • Experience with CRM systems, such as Salesforce, and proficiency in analytics tools

Compensation

  • $232,000 - $261,000 USD
  • Lead the annual and quarterly goal setting process, ensuring quota targets are data driven, equitable, and support the ambitions of the business

Benefits

  • Instrument and define pipeline and business health metrics on our Salesforce instance, building the analytics infrastructure this function needs from the ground up
  • Partner independently with sales leadership on territory design, account segmentation, and coverage models to maximize revenue potential and seller productivity

Company info

  • Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there's one thing that nearly everyone does: play video games.
  • Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games.
  • Strategy and Operations sits at the center of how we grow across multiple pillars at Discord.
  • We're building the revenue engine for a business that is scaling fast.
  • This team drives important strategic decisions, establishing operational rigor, and laying the foundation for core processes from the ground up, work that directly supports Discord's mission of building community and belonging at scale.
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This listing is sourced directly from Discord's careers page and normalized into a canonical job model.