Zenith American Solutions
Enrollment and Eligibility Processor
Kansas City
Sponsorship not specifiedDetected 30 days ago
Outbound SalesCustomer SupportHIPAAMicrosoft Office
About the role
- "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role."
- Resolve eligibility & enrollment issues with the various vendors (PPO'S.PBMs, etc.)
- Handle inbound and outbound correspondence, such as ID cards, eligibility packets, etc.
Responsibilities
- Maintain member and dependent files in the administration system.
- Maintains current knowledge of assigned Plan(s) and effectively applies knowledge in all job functions.
- Perform other job related duties as assigned.
Requirements
- Minimum 6 months general office experience in which candidate has demonstrated dependability.
- Ability to communicate clearly and professionally, both verbally and in writing.
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job.
- Local Expertise.
- May be required to lift a maximum of 25 lbs.
Compensation
- As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much
Benefits
- Provides written, verbal, or face-to-face customer service by responding to and documenting telephone and written inquiries in accordance with various Plan(s) benefits.
- Must be able to have flexible work schedule when workflow requires.
- This role helps ensure enrollment information is processed accurately and that members and stakeholders receive timely support and documentation related to coverage and benefits.
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This listing is sourced directly from Zenith American Solutions's careers page and normalized into a canonical job model.