Zenith American Solutions

Zenith American Solutions

Enrollment and Eligibility Processor

Kansas City

Sponsorship not specifiedDetected 30 days ago
Outbound SalesCustomer SupportHIPAAMicrosoft Office

About the role

  • "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role."
  • Resolve eligibility & enrollment issues with the various vendors (PPO'S.PBMs, etc.)
  • Handle inbound and outbound correspondence, such as ID cards, eligibility packets, etc.

Responsibilities

  • Maintain member and dependent files in the administration system.
  • Maintains current knowledge of assigned Plan(s) and effectively applies knowledge in all job functions.
  • Perform other job related duties as assigned.

Requirements

  • Minimum 6 months general office experience in which candidate has demonstrated dependability.
  • Ability to communicate clearly and professionally, both verbally and in writing.
  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job.
  • Local Expertise.
  • May be required to lift a maximum of 25 lbs.

Compensation

  • As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much

Benefits

  • Provides written, verbal, or face-to-face customer service by responding to and documenting telephone and written inquiries in accordance with various Plan(s) benefits.
  • Must be able to have flexible work schedule when workflow requires.
  • This role helps ensure enrollment information is processed accurately and that members and stakeholders receive timely support and documentation related to coverage and benefits.

This listing is sourced directly from Zenith American Solutions's careers page and normalized into a canonical job model.