Chime Financial, Inc

Lead Employee Relations Partner

San Francisco, CA, USA · Senior · Full-time

Sponsorship not specifiedDetected 22 days ago

HRPerformance ManagementEmployee RelationsEmployment LawCommunicationProblem Solving

About the role

The base salary offered for this role and level of experience will begin at $167,000 and up to $230,000.
The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Serve as the escalation point for high-risk or ambiguous matters, providing clear guidance on investigation strategy, risk exposure, and recommended outcomes.

Own the intake, assessment, investigation, and resolution of complex employee relations issues, including employee complaints, misconduct, performance concerns, policy violations, and sensitive workplace conflicts.
Drive excellence in ER documentation and case management, ensuring accurate, consistent, and defensible records across all cases; maintain clear rationales for findings, actions, and outcomes.
Partner with People Partners to coach managers and leaders on effective conflict resolution, performance management, employee communications, and early intervention strategies.
Ensure employee relations programs and policies comply with federal, state, and local employment laws, and partner with Legal and Compliance to update policies, guidance, and training based on evolving legislation or workplace trends.
Manage the severance program; ensuring guidelines and policies are up to date.

To thrive in this role, you have
Proven ability to use sound judgment to address multifaceted organizational challenges.

Bachelor's degree in Human Resources, Business Administration, or related field preferred.

The base salary offered for this role and level of experience will begin at $167,000 and up to $230,000.
The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

Full-time employees are also eligible for a bonus, competitive equity package, and benefits.
Contribute to the continuous improvement of ER frameworks, investigation tools, training, and manager resources to strengthen organizational health and trust.
Collaborate closely with Legal, People Operations, Compliance, and Benefits to ensure equitable outcomes, alignment on policy interpretation, and consistency across the organization.

We are looking for a Lead Employee Relations Partner to serve as the primary advisor and escalation point for complex employee relations issues across the organization.
Conduct and oversee thorough, unbiased, and timely investigations, ensuring appropriate scoping, evidence gathering, documentation, findings, and closure aligned with Legal and company standards.

Review and update employee handbook policies to ensure compliance with federal, state and local employment laws (e.g., EEO, FMLA, ADA, etc.).

This listing is sourced directly from Chime Financial, Inc's careers page and normalized into a canonical job model.