Chime Financial, Inc
Principal Employee Relations Partner
San Francisco, CA, USA · Principal · Full-time
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Green-card filing pattern in this occupation
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About the role
- Serve as the escalation point for high-risk or ambiguous matters, providing clear guidance on investigation strategy, risk exposure, and recommended outcomes.
- Conduct and oversee thorough, unbiased, and timely investigations, ensuring appropriate scoping, evidence gathering, documentation, findings, and closure aligned with Legal and company standards.
- Analyze ER data, complaint trends, and investigation outcomes to identify root causes, systemic issues, and emerging risks, and recommend preventative or scalable solutions.
Responsibilities
- Own the intake, assessment, investigation, and resolution of complex employee relations issues, including employee complaints, misconduct, performance concerns, policy violations, and sensitive workplace conflicts.
- Drive excellence in ER documentation and case management, ensuring accurate, consistent, and defensible records across all cases; maintain clear rationales for findings, actions, and outcomes.
- Partner with People Partners to coach managers and leaders on effective conflict resolution, performance management, employee communications, and early intervention strategies.
- Ensure employee relations programs and policies comply with federal, state, and local employment laws, and partner with Legal and Compliance to update policies, guidance, and training based on evolving legislation or workplace trends.
- Manage the severance program; ensuring guidelines and policies are up to date.
Requirements
- To thrive in this role, you have
- Proven ability to use sound judgment to address multifaceted organizational challenges.
Nice to have
- Bachelor's degree in Human Resources, Business Administration, or related field preferred.
Compensation
- Below is the base salary offered for this role and level of experience.
- For commissioned roles, the base salary listed in this job description does not include incentive/variable pay.
Benefits
- Full-time employees may also be eligible for bonus(es), competitive equity, and benefits.
- Collaborate closely with Legal, People Operations, Compliance, and Benefits to ensure equitable outcomes, alignment on policy interpretation, and consistency across the organization.
Company info
- Wage Notice $167,000 - $230,000 USD A little about us At Chime, we believe that everyone can achieve financial progress.
- From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life.
- Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
- We are looking for a Principal Employee Relations Partner to serve as the primary advisor and escalation point for complex employee relations issues across the organization.
Equal opportunity
- Review and update employee handbook policies to ensure compliance with federal, state and local employment laws (e.g., EEO, FMLA, ADA, etc.).
This listing is sourced directly from Chime Financial, Inc's careers page and normalized into a canonical job model.