Underdogfantasy

VIP New Business Associate (CA/TX)

California or Texas/Remote

Sponsorship not specifiedDetected 6 days ago

LLMsAccount ManagementCommunication

About the role

As a VIP New Business Associate, you'll be the person our highest-value prospective players talk to, and the one who decides whether that relationship turns into loyalty.
Run acquisition strategies that bring new players onto the platform and get them onboarded and engaged from day one
Turn player activity data and feedback into concrete platform improvements and new growth opportunities

build the best products and we'll build the biggest company in the space, because there's so much more to be built for sports fans.
The people who win here are the ones who care, push, and perform.
Build and own relationships with prospective VIP players, driving growth of Underdog's premier VIP engagement program
Grow a strong VIP user base in your assigned states and build lasting customer loyalty through direct, hands-on relationship management
Own the full player relationship - organizing local events, keeping up regular communication, and resolving escalations when they come up
You write and speak clearly, and you build real rapport with people you've just met

You have 3+ years in a customer-facing role - sales, account management, or high-touch service in retail or restaurants - where you owned the relationship, not just the transaction
You can travel within your assigned state and work nights and weekends around games and events
Even better if you have
Experience in the sports, gaming, or entertainment industry

Our target starting base salary range for this position is between $77,000 and $85,000, plus target equity.

Unlimited PTO (we're extremely flexible with the exception of the first few weeks before & into the NFL season)
16 weeks of fully paid parental leave
5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents

Underdog's VIP program is how we turn our biggest fans into our best customers - and this role owns that relationship end to end.

This listing is sourced directly from Underdogfantasy's careers page and normalized into a canonical job model.