Pindrop

Senior Manager, DevOps

US - Remote; US-Remote · Senior

Sponsorship not specified$155k-$185kDetected 8 days ago

PythonGoAWSGCPCloud PlatformsKubernetesTerraformAnsibleCI/CDDevOpsSite Reliability EngineeringPlatform EngineeringMachine LearningIncident ResponseCommunicationCollaborationAdaptability

About the role

Enterprises rely on Pindrop to secure billions of high-risk customer interactions each year, including top U.S. banks, as well as leading insurers and healthcare providers.
Powered by models trained on more than 1.5 billion real-world interactions annually and protected by 300+ patents, Pindrop restores trust while reducing fraud, lowering operational costs, and improving customer experience.
Recognized by TIME as one of the Top 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG.

Responsibilities

As Senior Manager, DevOps, you will lead the strategy, execution, and evolution of the DevOps function to improve engineering productivity, accelerate the path from code commit to production release, and strengthen the reliability of Pindrop's SaaS platform.
Own the DevOps roadmap across CI/CD, infrastructure automation, release workflows, and environment management with a clear focus on engineering velocity, reliability, and operational efficiency.
Lead the DevOps team while partnering closely with Engineering, SRE, Platform, and Product teams to remove production bottlenecks and raise automation standards across the organization.
Cultivate team capabilities, manage project plans, and build a high-accountability engineering culture that scales fluidly with company needs.
Evaluate and implement AI powered DevOps tools to improve deployment, monitoring, and incident response processes.
Collaborative & Culture-Driven: You thrive on building high-performing, cross-functional cultures and energize teams across DevOps and partner engineering functions.
As AI-driven fraud and deepfakes erode trust in digital communication, Pindrop delivers continuous identity verification and deepfake detection across voice, video, and digital interactions in real time.

Requirements

A Technically Credible Leader: You are a hands-on manager who moves fluidly between high-level strategy, cloud architecture, and day-to-day execution.
Forward-thinking DevOps leader with hands-on experience leveraging AI-powered tools and automation to improve infrastructure reliability, operational efficiency, incident response, and team productivity.
6+ years of experience leading teams in DevOps, cloud operations, or platform engineering, with direct accountability for performance and delivery.
Practical experience with infrastructure as code (e.g., Terraform, Ansible), scripting (Python or Go), observability platforms, and incident management.
Hands-on experience with AI-assisted engineering tools for code generation, documentation, knowledge management, and operational support.

Skills

Leverage AI and machine learning solutions for predictive analytics, anomaly detection, capacity planning, and root-cause analysis.
Establish governance, security, and compliance standards for AI enabled infrastructure and operations.
Monitor emerging AI technologies and identify opportunities to improve operational efficiency and reduce manual effort.
Multi-cloud environment experience supporting live migrations or cloud transformations across both AWS and GCP.
Experience navigating fast-paced, high-growth SaaS environments or startups where speed and scale intersect.

Compensation

Powered by models trained on more than 1.5 billion real-world interactions annually and protected by 300+ patents, Pindrop restores trust while reducing fraud, lowering operational costs, and improving customer experience.

Benefits

Here's a snapshot of the benefits we offer:
Competitive compensation package, including RSUs (Restricted Stock Units) for all employees, so everyone shares in our long-term success.
Unlimited Paid Time Off (PTO)
Generous health and welfare plans to choose from - including one employer-paid "employee-only" plan!
Best-in-class Health Savings Account (HSA) employer contribution
Low-cost vision and dental plans for you and your family, providing comprehensive coverage and peace of mind.
Paid Parental Leave - Including birth, adoptive & foster parents
Recurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work.
Enhanced fertility and GLP-1 benefits to support family-building journeys and personalized health needs.

Company info

Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era. As AI-driven fraud and deepfakes erode trust in digital communication, Pindrop delivers continuous identity verification and deepfake detection across voice, video, and digital interactions in real time.
Enterprises rely on Pindrop to secure billions of high-risk customer interactions each year, including top U.S. banks, as well as leading insurers and healthcare providers. Powered by models trained on more than 1.5 billion real-world interactions annually and protected by 300+ patents, Pindrop restores trust while reducing fraud, lowering operational costs, and improving customer experience.
Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era.
You thrive on building high-performing, cross-functional cultures and energize teams across DevOps and partner engineering functions.
As a part of Pindrop, you'll have a direct impact on our growing list of products and the future of security in the voice-driven economy.

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This listing is sourced directly from Pindrop's careers page and normalized into a canonical job model.