Wellthy

Backup Care Specialist

US · Exec · Contract

Sponsorship not specified$24k-$29kDetected 15 days ago

CommunicationProblem Solving

About the role

As we grow, we're seeking collaborative, curious, and purpose-driven teammates to help us expand what's possible.
We embrace a mindset of continuous learning, especially around emerging technologies.
Tools like AI and other innovations are accelerators, enabling us to scale our impact, work smarter, and stay at the forefront of care delivery.

Please note, that while we aim to maintain consistency in these hours, they may be subject to change based on the evolving needs of our business.

To work remotely, you must have a strong internet connection, quiet space to take calls and a professional (distraction free) environment.
5+ years of childcare and/or Senior care experience, particularly backup care experience.
Strong problem-solving skills and the ability to operate with a sense of urgency.
Familiarity with the local care provider landscape, including knowledge of licensed providers, private caregivers, and other potential members of a Backup Care Circle.
Bachelor's degree in healthcare, child development are a plus but not required.
A proven track record of providing effective support to families in need is essential.
Exceptional communication and interpersonal skills to engage directly with members.
Confidence in managing shift schedules and demonstrating independence.
Able to identify and engage with reliable vendors and local providers to fulfill member requests.
Competent in employing innovative approaches for sourcing suitable backup care solutions.
A compassionate and supportive approach towards members, with a strong commitment to enhancing the member journey.
Willingness to collaborate closely with Care Operations and other team members to implement and refine best practices.

Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Oklahoma, Rhode Island, and West Virginia.
What's Next?
We encourage you to apply for this position by clicking the apply here button on job posting and attaching your resume.
We understand that there is no "perfect" candidate and never expect every candidate to meet 100% of the qualifications listed above.
We look for our Wellthians to enhance and advance our company from their past experiences.
Our diverse backgrounds and perspectives are what make Wellthy a fantastic company to work for.
We hope that you're encouraged and even excited by that to get started with our process.
All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability protected veteran status, or any other characteristics protected by law.
We ensure that any necessary adjustments are communicated well in advance, and we strive to make such changes as minimal and manageable as possible.

This listing is sourced directly from Wellthy's careers page and normalized into a canonical job model.