Qventus

Senior Client Success Partner - Inpatient

Remote, United States · Senior · Contract

Sponsorship not specified$25k-$35kDetected 20 days ago

Machine LearningLLMsComplianceProject ManagementAccount ManagementBusiness DevelopmentLeadershipCommunication

About the role

The Sr CSP is a critical link between Qventus and the client and is responsible for effective communication and coordination between external stakeholders and internal Product and Delivery teams.
The Sr CSP will serve as the overall engagement manager from customer kickoff through go-live and ongoing success, creating and maintaining a complex and cross-functional project plan with a matrixed team.
You will wear a number of hats, combining aspects of complex engagement management, account management, product management, and analytics.

Build quarterly success plans with the appropriately identified cross-functional teams, objectives, timelines, risks, and metrics needed to achieve goals
Proactively identify new workflows and expansion opportunities in each account to drive value for both the customer and Qventus
Maintain and demonstrates the ability to manage customer relationships, from the client executive team to front-line leadership

Knowledge of provider-side hospital operations
A track record of applying strong quantitative and analytical skills in prior roles
Ability to travel up to 25-35% nationwide
Business development, sales, or account management/growth experience
Knowledge of the landscape of acute care patient flow processes, challenges, and solutions
Experience working with product managers, engineers, and technical teams.

$140,000 - $160,000 USD
Employment is contingent upon the satisfactory completion of our pre-employment background investigation and drug test.
for this role is based on market data and takes into account a variety of factors, including location, skills, qualifications, and prior relevant experience.
Salary is just one part of the total rewards package at Qventus.
Qventus participates in the E-Verify program as required by law and is committed to providing reasonable accommodations to individuals with disabilities in compliance with Americans with Disabilities Act (ADA).
In compliance with the California Consumer Privacy Act (CCPA), Qventus provides transparency into how applicant data is processed during the application process.

Our innovative solutions harness the power of machine learning, generative AI, and behavioral science to deliver exceptional outcomes and empower care teams to anticipate and resolve issues before they arise.
We're inspired to work with healthcare leaders on our founding vision and unlock world-class medicine through world-class operations. #LI-MB1
Must have 5+ years of professional experience working at a leading healthcare consulting firm or in a professional services role at a workflow-oriented SaaS company
Project management experience for complex implementations in the provider-side healthcare setting
Benefits and perks are subject to plan documents and may change at the company's discretion.

Serve as the owner and accountable team member for assigned accounts/customers with limited oversight
Effectively lead complex engagements with matrixed teams (technical and operational) Articulate Qventus' value proposition and create value for customers by establishing clearly defined business outcomes.
Accountable for driving engagement with the Qventus platform across customers by creating and executing thorough and action-oriented plans
Create a customer base who is excited about Qventus and serves as a reference for prospective customers
What We're Looking For

Qventus values diversity in its workforce and proudly upholds the principles of Equal Opportunity Employment.
Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

identity, age, pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including tes

This listing is sourced directly from Qventus's careers page and normalized into a canonical job model.