National Information Solutions Cooperative (NISC)

National Information Solutions Cooperative (NISC)

Implementation Project Manager - Asset & Ticket Management

Mandan, ND or Cedar Rapids, IA

Sponsorship not specifiedDetected 22 days ago
Project ManagementExcelCustomer SupportResearchCommunicationProblem SolvingMicrosoft Office

About the role

  • Summary: NISC is looking to fill a position working with our Operations - Asset & Ticket Management products.
  • You will be responsible for: - Implementing the plant records and trouble ticketing applications within iVUE.
  • Also responsible for implementing the Operations - Asset & Ticket Management applications such as our mobile solutions, scheduling tools, and open API's.

Responsibilities

  • NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy cooperatives and communication organizations across North America.
  • We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support.
  • Performs quality testing as it relates to system integration dependent on the tasks assigned
  • Prepare and complete implementation documents

Requirements

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
  • While performing the essential functions of this position, employees must be able to see and communicate.
  • Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.
  • Minimum of working 3 days per week in the office and ability to work up to all 5 days a week in the office, as needed
  • Tuesday and Wednesday - the third required day will be up to the candidate and their supervisor to choose
  • 5+ years Telecom/Broadband experience
  • Strong knowledge of Excel and other MS Office products
  • Ability to organize and prioritize.
  • Ability to work independently, as well as in a team environment
  • Ability to interact in a positive manner with internal and external contacts

Nice to have

  • High School diploma or equivalency required
  • Associate or Bachelor's Degree in a Computer Science, MIS, IS, Business Administration, or technical degree preferred.

Company info

  • Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced.
  • We are an AI-forward company committed to being a technology leader in our industry.
  • NISC has been ranked in ComputerWorld's Best Places to Work for 23 years, and we are looking for qualified individuals to join our team.
  • Provides superior customer support to internal and external customers in all encounters.
  • Assists customers in all aspects of implementation including troubleshooting, training, and on-going support.
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This listing is sourced directly from National Information Solutions Cooperative (NISC)'s careers page and normalized into a canonical job model.