ICF
ServiceNow Developer (Top Secret Clearance
Reston, VA · Contract
No sponsorship$81k-$168kDetected 6 days ago
JavaScriptData StructuresCybersecurityVPNCommunicationCollaborationProblem SolvingMentoring
About the role
- This role is contingent upon a contract award.
- As a ServiceNow Developer you play a pivotal role in successfully designing and deploying ServiceNow solutions for our clients.
- Your technical expertise, attention to detail, and commitment to excellence will contribute significantly to the success of our projects and the satisfaction of our clients.
Responsibilities
- Work closely with Solutions Architects and Business Analysts to understand and document the business outcomes and functional requirements and translate them into effective ServiceNow solution designs.
- Collaborate with cross-functional teams to implement ServiceNow solutions to align with the designed requirements and ensure solutions meet industry best practices.
- Develop and maintain complex scripts, business rules, and UI policies.
- Support data migration design and activities from legacy systems to ServiceNow, ensuring data accuracy and consistency during the transition.
- Validate that data is migrated to the most beneficial ServiceNow data structures, leveraging out-of-the-box data schemas before designing custom tables and fields.
- Support end-user training to ensure a smooth adoption of the implemented solution.
- Support change management efforts by assisting senior developers, architects, and users during the transition period, addressing inquiries, and resolving issues promptly.
- Collaborate with support teams to provide timely resolution to incidents and problems.
- Stay updated on the latest ServiceNow features, enhancements, and best practices to enhance the quality of implementations and maintain expertise in the platform.
- Support the growth of other Practice members to meet the needs of their role, the business, and future growth opportunities.
Requirements
- 2 or more years of experience implementing ServiceNow solutions
- Must have an active Top-Secret Security Clearance
Nice to have
- In-depth knowledge of ServiceNow platform capabilities, modules, and best practices
- In-depth knowledge of ServiceNow Now Assist features, AI Agent capabilities and Integrations with third-party AI tools.
- Familiarity with ITIL processes and IT Service Management (ITSM) principles
- Strong scripting skills in JavaScript and GlideScript
- Strong technical skills, including workflow configuration, and business rule development
- Experience in customizing UI and creating complex workflows
- An u nderstanding of integration techniques with external systems
- Experience troubleshoot ing and resolv ing technical issues
Skills
- ServiceNow Certified Application Developer;
- CIS - Discovery;
- CIS - IT Service Management;
- CIS - Service Mapping;
- CIS - Software Asset Management;
- CIS - Hardware Asset Management;
- CIS - Event Management;
- CIS - Performance Analytics;
- Valuable Skills for this Role
Compensation
- $81,499.00 - $167,644.00
Visa & Work Authorization
- Must reside in the United States, be authorized to work in the United States, and perform all work within the United States.
This listing is sourced directly from ICF's careers page and normalized into a canonical job model.