Parentsquare

Customer Success Manager, Large & Enterprise (Texas Based)

Remote (Texas, US)

Sponsorship not specified$80k-$110kDetected 17 days ago

Project ManagementCustomer SuccessCustomer SupportVoIPCommunication

About the role

And our latest innovation, SmartSites, offers state-of-the-art websites for school districts, enhancing their online presence and accessibility.
You'll work on maintaining strong retention and renewal rates as well as looking for growth opportunities for each customer.

ParentSquare is a rapidly growing Santa Barbara-based company that's changing the way schools and parents communicate every day.
Sound simple?

We are currently seeking a customer-centric, energetic and detailed oriented Customer Success Manager to join our team and our Texas Pod.
In this role, you'll work with our Large/Enterprise clients throughout Texas and be responsible for cultivating and maintaining strong relationships with your customers that ensures high levels of satisfaction, usage, and recognition of ROI.
You'll work on maintaining strong retention and renewal rates as well as looking for growth opportunities for each customer.
As a CSM, you'll work closely with our customers alongside Sales, Customer Support, Product Management and Finance teams to ensure our customer lifecycle is a seamless and delightful one.
Most importantly, you're someone who shares in our passion for improving the lives of students through communication.
This role will include:
The total OTE for this role will be approximately $80,000 to $110,000, DOE.

All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
As a fully remote team, we'll make sure you have all the tools and equipment you need to make your home office a place where you can thrive.

We are committed to maintaining a drug-free workplace in compliance with applicable state laws.

This listing is sourced directly from Parentsquare's careers page and normalized into a canonical job model.