Cisco
Business Systems Analyst
RTP, North Carolina, US · Senior · Full-time
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About the role
- The application window is expected to close on: 10/18/2026 Meet the Team Cisco IT is a transformation engine enabling people to do the best work of their lives!
- The Component Operations Supply Chain IT team is at the forefront of transforming our supply chain through technology.
Responsibilities
- This role partners with business stakeholders, architects, and technical teams to deliver scalable, high‑quality solutions that support global supply chain operations, manufacturing processes, and enterprise transformation initiatives.
- Solution Design & Configuration
- Translate business requirements into functional designs across Fusion SCM modules.
- Participate in the design end‑to‑end flows: Order‑to‑Cash, procure‑to‑Pay, Plan‑to‑Produce, and Cost‑to‑Report.
- Lead module configurations, testing cycles (SIT/UAT), and production deployments.
- Support quarterly Oracle Cloud updates-impact analysis, regression testing, and rollout.
- Collaborate with technical developers for integrations, extensions, and reports.
- Production Support
- Troubleshoot functional issues, perform root‑cause analysis, and drive resolution.
- Manage service requests (SRs) with Oracle Support and ensure timely closure.
Requirements
- 5+ years of experience in Oracle Fusion Cloud SCM or E‑Business Suite SCM.
- Ability to write functional specifications for
Nice to have
- Experience with Oracle Fusion Planning, Quality, Maintenance, or IoT modules.
- Understanding of Oracle Cloud architecture, security roles, workflows, and approval rules.
- Strong process mapping skills (Visio, Lucidchart).
- Oracle Fusion Order Management (OM) - order capture, orchestration, fulfillment, scheduling, shipping, invoicing, Order holds, cancellations, revisions, splits and substitutions.
- Sales Orders, Transfer Orders, Back-to-Back Orders, Drop Ship, Order orchestration & fulfillment lines, Pricing, availability, promising and scheduling, Shipping execution and integration with WMS
- Return Material Authorization (RMA) - Return orders, return types, receiving, inspection, disposition, credit/refund flows
- RMA orchestration and fulfillment, Partial and multiple line returns, return shipping and receiving integration, RMA impact on inventory, costing and financials
- Exposure to multi‑cloud integrations (OCI/AWS).
Skills
- The application window is expected to close on: 10/18/2026 Meet the Team
- Cisco IT is a transformation engine enabling people to do the best work of their lives!
- Our vision is to be loved as the world's best IT organization.
- Our expertise ensures seamless integration of processes, providing real-time visibility and control over our entire supply chain operations.
Compensation
- The starting salary range posted for this position is $93,500.00 to $125,500.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefi
Company info
- At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond.
- These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
- We are Cisco, and our power starts with you.
This listing is sourced directly from Cisco's careers page and normalized into a canonical job model.