Nextiva

Nextiva

Senior Product Designer

United States, Remote Β· Senior

Sponsorship not specified$91k-$160kDetected 1 day ago
ReactHTMLCSSGitA/B TestingUX ResearchWireframingDesign SystemsAccessibilityResearchCommunicationCollaborationPublic SpeakingAdaptability

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odds of building a lasting career here

54Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70

Sponsors, but it's cap-subject β€” you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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About the role

  • Redefine the future of customer experiences. One conversation at a time.
  • At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.

Responsibilities

  • Lead end-to-end product design from discovery through delivery across desktop, mobile, and responsive experiences.
  • Partner with Product Managers and Engineers as a strategic thought partner, challenging assumptions, asking the right questions, and helping define the best solution instead of simply executing requirements.
  • Create user flows, customer journeys, wireframes, interactive prototypes, high-fidelity designs, and production-ready experiences across desktop and mobile.
  • Design across multiple product domains, including onboarding, e-commerce, AI-powered product capabilities, administration, customer conversations, and emerging platform initiatives as priorities evolve.
  • Collaborate closely with Engineering by reviewing AI-generated frontend implementations, refining production code, and helping bridge design and development.
  • Drive consistency across products by evolving and contributing to Nextiva's design system, reusable components (A2UI), and design standards.
  • Communicate design thinking clearly and confidently, presenting concepts, facilitating customer and stakeholder conversations, and explaining the rationale, tradeoffs, and customer insights behind design decisions.
  • Leverage AI-powered design, research, and development tools responsibly to improve speed, quality, creativity, and execution.
  • Explore emerging AI technologies and workflows, sharing best practices that improve team productivity and elevate design quality.

Requirements

  • 6+ years of experience designing digital products, preferably within SaaS or enterprise software environments.
  • Proven experience leading complex product initiatives from discovery through implementation.
  • Experience designing production-ready experiences across desktop, mobile, and responsive environments.
  • Strong understanding of user-centered design, information architecture, usability testing, experimentation, and data-informed design.
  • Experience partnering closely with software engineers throughout implementation and delivery.
  • Demonstrated proficiency using modern AI-powered design and development tools to accelerate design, prototyping, documentation, and frontend implementation.

Nice to have

  • Experience using AI-assisted development environments such as Cursor, Claude Code, ChatGPT, or similar AI-native workflows.
  • Experience designing AI-powered product experiences, including conversational interfaces, copilots, intelligent assistants, or embedded AI workflows within SaaS applications.
  • Experience contributing to React component libraries or collaborating on production-ready component implementations.
  • Experience conducting A/B testing and using experimentation to improve customer experiences.
  • Nextiva DNA (Core Competencies)
  • Nextiva's most successful team members share common traits and behaviors:
  • celebrating wins to fuel momentum.
  • They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.

Skills

  • Redefine the future of customer experiences.
  • One conversation at a time.
  • Powered by AI, driven by human innovation.

Compensation

  • Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses.

Benefits

  • Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office.
  • 🍏 Health: Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
  • πŸ’Ό Insurance: Life, disability, and supplemental indemnity plans
  • βš–οΈ Work-Life Balance: Flexible Time Off for salaried employees, PTO for hourly employees, Paid Sick Time, Paid Parental Bonding Leave, and holiday pay
  • πŸ’° Financial Security: 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
  • πŸ€Έβ€ Wellness: Employee Assistance Program (EAP) and comprehensive wellness initiatives
  • 🌱 Growth: Access to ongoing learning and development opportunities and career advancement
  • At Nextiva, we're committed to supporting our employees' health, well-

Company info

  • At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform.
  • Engage directly with customers to understand their needs, ask thoughtful questions, gather feedback, and translate insights into product decisions and improved experiences.
  • Build functional, high-fidelity prototypes using AI-assisted development workflows to validate ideas with customers and stakeholders quickly, learn from feedback, and iterate toward the right solution.

This listing is sourced directly from Nextiva's careers page and normalized into a canonical job model.