Nextiva
Senior Product Designer
United States, Remote Β· Senior
Sponsorship not specified$91k-$160kDetected 1 day ago
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odds of building a lasting career here
54Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70
Sponsors, but it's cap-subject β you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.
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About the role
- Redefine the future of customer experiences. One conversation at a time.
- At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.
Responsibilities
- Lead end-to-end product design from discovery through delivery across desktop, mobile, and responsive experiences.
- Partner with Product Managers and Engineers as a strategic thought partner, challenging assumptions, asking the right questions, and helping define the best solution instead of simply executing requirements.
- Create user flows, customer journeys, wireframes, interactive prototypes, high-fidelity designs, and production-ready experiences across desktop and mobile.
- Design across multiple product domains, including onboarding, e-commerce, AI-powered product capabilities, administration, customer conversations, and emerging platform initiatives as priorities evolve.
- Collaborate closely with Engineering by reviewing AI-generated frontend implementations, refining production code, and helping bridge design and development.
- Drive consistency across products by evolving and contributing to Nextiva's design system, reusable components (A2UI), and design standards.
- Communicate design thinking clearly and confidently, presenting concepts, facilitating customer and stakeholder conversations, and explaining the rationale, tradeoffs, and customer insights behind design decisions.
- Leverage AI-powered design, research, and development tools responsibly to improve speed, quality, creativity, and execution.
- Explore emerging AI technologies and workflows, sharing best practices that improve team productivity and elevate design quality.
Requirements
- 6+ years of experience designing digital products, preferably within SaaS or enterprise software environments.
- Proven experience leading complex product initiatives from discovery through implementation.
- Experience designing production-ready experiences across desktop, mobile, and responsive environments.
- Strong understanding of user-centered design, information architecture, usability testing, experimentation, and data-informed design.
- Experience partnering closely with software engineers throughout implementation and delivery.
- Demonstrated proficiency using modern AI-powered design and development tools to accelerate design, prototyping, documentation, and frontend implementation.
Nice to have
- Experience using AI-assisted development environments such as Cursor, Claude Code, ChatGPT, or similar AI-native workflows.
- Experience designing AI-powered product experiences, including conversational interfaces, copilots, intelligent assistants, or embedded AI workflows within SaaS applications.
- Experience contributing to React component libraries or collaborating on production-ready component implementations.
- Experience conducting A/B testing and using experimentation to improve customer experiences.
- Nextiva DNA (Core Competencies)
- Nextiva's most successful team members share common traits and behaviors:
- celebrating wins to fuel momentum.
- They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.
Skills
- Redefine the future of customer experiences.
- One conversation at a time.
- Powered by AI, driven by human innovation.
Compensation
- Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses.
Benefits
- Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office.
- π Health: Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
- πΌ Insurance: Life, disability, and supplemental indemnity plans
- βοΈ Work-Life Balance: Flexible Time Off for salaried employees, PTO for hourly employees, Paid Sick Time, Paid Parental Bonding Leave, and holiday pay
- π° Financial Security: 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
- π€Έβ Wellness: Employee Assistance Program (EAP) and comprehensive wellness initiatives
- π± Growth: Access to ongoing learning and development opportunities and career advancement
- At Nextiva, we're committed to supporting our employees' health, well-
Company info
- At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform.
- Engage directly with customers to understand their needs, ask thoughtful questions, gather feedback, and translate insights into product decisions and improved experiences.
- Build functional, high-fidelity prototypes using AI-assisted development workflows to validate ideas with customers and stakeholders quickly, learn from feedback, and iterate toward the right solution.
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This listing is sourced directly from Nextiva's careers page and normalized into a canonical job model.