Mary Free Bed at Home

Clinical Liaison

Grand Rapids, MI, USA

Sponsorship not specifiedDetected 26 days ago

Business DevelopmentCustomer SupportLeadershipCommunicationCollaborationProblem Solving

About the role

It's extraordinarily meaningful work and the reason we greet the day with optimism and anticipation.
When patients "Ask for Mary," they experience a culture that has been sculpted for more than a century.
Our hallmark is to carefully listen to patients and innovatively serve them.

Responsibilities

We have the great privilege of helping patients and families re-build their lives.
This is true of every employee, from support staff and leadership, to clinicians and care providers.

Nice to have

Completes the pre-admission screen in compliance with CMS requirements and assures that appropriate physician review and approval is completed prior to admission.
Facilitates professional communication with each employee of the referring hospital.
Encourages, coaches, and monitors teamwork and direct communication with co-workers to promote efficiency in process prioritizing throughput.
Monitors customer satisfaction and facilitates problem solving with the admitting physicians, patients and families, and referral sources.
Encourages a culture of personal accountability, solution-seeking behavior, mutual respect, open communication, openness to change, enthusiasm, and pride.
Maintains appropriate credentialing certification at all required facilities.
Completes other duties as assigned.
Active degree in nursing, physical therapy (physical therapist), occupational therapy (occupational therapist), speech therapy (speech language pathologist).

Benefits

Proficient in clinical documentation in electronic medical record platforms

Company info

Focus on Patient Care. A selfless drive to serve and heal connects all MFB employees.
Clinical Variety and Challenge. An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities.
Family Culture. We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization.
Trust in Each Other. Each employee knows that co-workers can be trusted to make the right decision for our family, patients, staff, and community.
A Proud Tradition. Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride.
Analyzes market trends and referral patterns of physicians and prioritizes time appropriately to increase business to drive increased census.
Works with Mary Free Bed marketing department to determine needs of patients and referral sources to capitalize on education opportunities through new collateral materials and presentations.
Develops and grows relationships with current and potential referral sources including case managers, therapists, provider and resident groups, and insurance case managers.
Develops and executes strategic outreach plans in collaboration with the system continuum access team.
Follows catastrophic cases throughout the assigned territory by rounding on appropriate call points with goal of incremental referral development.
As a member of the Access team, coordinate meetings and calls on key referring physicians to drive census growth.
Targets and builds relationships with catastrophic case managers.
Provides reporting trends and activity to Access Leadership Team emphasizing barriers to care with solutions to drive growth.
Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs.

Equal opportunity

The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the
If reasonable accommodation is needed, please contact the Talent Acquisition team at recruitment@maryfreebed.com.
equal opportunity employer.

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