Chas Health

Chas Health

Patient Scheduling Specialist (Saturdays

Maple Street Clinic - Spokane, WA · Full-time

Sponsorship not specified$22k-$31kDetected 1 day ago
ComplianceCustomer SupportHIPAAPatient CareCommunication

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odds of building a lasting career here

15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

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About the role

  • Challenging the status quo starts with you - get started today.
  • Everyone Welcome From the beginning, we strongly believe that all people have the right to high-quality health care.
  • Our goal is to remove barriers to care and provide high-quality, evidence-based care in a place that is convenient - in your neighborhood.

Responsibilities

  • Schedules follow-up appointments before the patient leaves the clinic and, per our Team-Based Care model, provides in-room scheduling when appropriate to support continuity of care, scheduling accuracy, and enhanced patient experience.
  • Conducts proactive outreach to reschedule missed appointments and actively manages a patient waitlist to improve access.
  • Develops and maintains expertise in clinic workflows, provider templates, and scheduling standards to support efficient operations.
  • Supports scheduling and access-related quality improvement initiatives and updates scheduling practices in alignment with new guidelines or provider changes.
  • Monitors provider schedules for gaps, cancellations, and optimization opportunities and collaborates with onsite care team members to fill openings and adjust schedules based on workflow needs.

Requirements

  • Must be able to move around the facility between one-third and two-thirds of the day, as well as sit or stand at a workstation and in patient rooms.
  • Communicating in person with patients and staff in clinical settings is required over two-thirds of the day, while climbing, stooping, or crawling is minimal.
  • Education/Experience: High school diploma or equivalent required.

Nice to have

  • Prior experience working in clinical setting strongly preferred.
  • Prior customer service experience strongly preferred.

Skills

  • Physical Demands:
  • Our core values are our foundation, the guiding sense of direction for our organization:
  • Social Responsibility
  • Patient-Centered
  • Entrepreneurship
  • Respect for Human Dignity
  • Commitment to Continuous Quality Improvement
  • CHAS Health | Equal Employment Opportunity
  • Attention to detail required.
  • Knowledge of HIPAA regulations required.
  • Excellent customer service skills required.
  • Strong oral and written communications skills required.

Compensation

  • Annual milestone bonus for all eligible employees! $500 for every year worked, up to $5,000.
  • Tuition assistance and student loan repayment -let CHAS Health pay for your education!
  • Competitive Compensation & Exceptional Benefits at CHAS Health
  • CHAS Health's comprehensive compensation package* includes:

Benefits

  • All careers at CHAS Health allow you to make an impact on patient's lives and our greater community.
  • From the beginning, we strongly believe that all people have the right to high-quality health care.
  • Improves the overall health of the communities we serve by delivering exceptional patient scheduling and supporting real ‑ time in-clinic care team coordination as follows:

Company info

  • No matter what clinic or location you join, you become a part of the bigger picture - providing trustworthy, patient-centered, and attentive care to anyone who walks through our doors.
  • We continue to expand operations and are regularly looking for talented and dedicated individuals to help us continue to make a difference in patient lives.
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This listing is sourced directly from Chas Health's careers page and normalized into a canonical job model.