Essex

Essex

Inside Sales Representative, Leasing

Irvine Regional Office (Derian) · Full-time

Sponsorship not specifiedDetected 31 days ago
CRMSalesCustomer SupportCollaborationMentoringPublic Speaking

About the role

  • Irvine Regional Office (Derian) Position Type
  • Leasing Inside Sales Representative is an integral member of the Sales Team, functioning as the primary point of contact for prospective residents. This position is accountable for lead management, securing tour appointments, presenting community features to prospects to maximize leasing results, and providing exceptional customer service to prospects,

Responsibilities

  • Manage incoming leads in the CRM system, schedule self-guided tours, and provide a high-quality leasing experience for future residents, which included assessing clients' needs and pairing them with the best home that fits their criteria.
  • Manage pipeline and follow up with prospects by continuously reaching out with tailored updates to assist in their home search.
  • Maintain in-depth knowledge of each community and apartments within the assigned portfolio.
  • Physical presence at the centralized sales hub is an essential function of this role and to achieve success. It supports collaboration, access to company systems, and consistent execution of standardized sales processes.

Requirements

  • 1+ years of experience in retail sales, inside sales, call center operations, customer service, or a related field with a focus on upselling is required.
  • Schedule requirements may be modified, and accommodations may be considered, where required by applicable law.

Nice to have

  • Irvine Regional Office (Derian) Position Type
  • Leasing Inside Sales Representative is an integral member of the Sales Team, functioning as the primary point of contact for prospective residents.
  • The role is also responsible for all administrative duties related to the sales function in the customer relationship management (CRM) software.
  • Please note that Leasing Consultant is the internal title of this role.
  • Hourly associates earn $22.50, plus a tiered commission structure that rewards strong performance.
  • On average, commissions are $100 per move-in, with the opportunity to earn more as you reach higher performance tiers.
  • The ideal candidate is ambitious, self-motivated, and driven by opportunities for advancement.
  • There is no face-to-face client interaction, sales are conducted over-the-phone.

Compensation

  • Works in a centralized sales hub and facilitates leasing remotely to maintain established target occupancy for the assigned portfolio on a weekly, monthly, quarterly, and annual basis.

Benefits

  • With our 12 paid holidays and 15 PTO days, work/life balance is a priority!
  • This hourly wage and eligibility to receive commissions are just part of Essex's total rewards package.

Company info

  • We are a purpose-driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams.

This listing is sourced directly from Essex's careers page and normalized into a canonical job model.