Pomelo Care
Senior IT Manager
United States · Senior
Sponsorship not specified$165k-$195kDetected 2 days ago
RESTCybersecurityComplianceProcurementCustomer SupportHIPAAPatient CareLeadershipCommunicationMentoring
About the role
- This role reports to VP of Engineering and can be based anywhere in the continental US.
- Stay hands-on: set the technical bar, teach the team, and take the hardest escalations yourself
- Root out manual, repetitive IT work - and automate it away
Responsibilities
- Manage, coach and grow our team of IT Support Engineers - hiring, development, and performance
- Own our core IT systems and roadmap: identity and access, device management, Google Workspace, Slack and the rest of our SaaS stack
- Own IT vendor relationships, procurement and spend - negotiate renewals, cut redundant tooling, keep the stack lean
- Partner with our Security team on the controls behind our HIPAA compliance and SOC 2 HITRUST certifications
- 7+ years in IT support/operations, including 2+ years managing a team - with a track record of building and leveling up high-performing teams
Requirements
- Deep hands-on experience with systems like Okta, Google Workspace, Slack, and Apple fleets managed with MDM tools like Iru (formerly Kandji) or Jamf
- Experience with compliance automation platforms like Vanta or Drata
Compensation
- The expected base salary range offered for this role is $165,000-$195,000.
- Actual compensation may vary based on relevant experience, skills, competencies, and certifications.
- Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company.
Benefits
- Comprehensive Health, Dental, and Vision coverage for employees and their families
- High deductible Health Plans with Health Savings Account (HSA) options
- Flexible Spending Account (FSA)
- Equity grant participation
- Competitive vacation policy
- 16 weeks paid parental leave
- This role is also eligible for equity, giving you an ownership stake in Pomelo's mission.
Company info
- Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause.
- We combine proactive, 24/7 clinical care with technology that helps us reach patients earlier, identify risks sooner, and deliver personalized care throughout their journey.
- Our team includes clinicians, technologists, operators, and problem-solvers working together to make high-quality care more accessible for families nationwide.
- Startup experience - especially building or scaling an IT function at a fast-growing company
- Experience at a healthcare company, where HIPAA and patient data are part of daily life
Apply directly at Pomelo Care →Create a free account for alerts like thisView Pomelo Care immigration profile
This listing is sourced directly from Pomelo Care's careers page and normalized into a canonical job model.