Blackbaud

Blackbaud

Solutions Architect, Implement to Renew

Remote, United States of America

Sponsorship not specified$134k-$174kDetected 82 days ago
SnowflakeCI/CDData EngineeringProduct ManagementAgileHubSpotSalesforceMarketoCRMSalesCustomer SuccessCommunication

About the role

  • You will ensure that digital experiences, data flows, and integrations across the I2R journey are scalable, secure, and aligned with enterprise goals.
  • This role is pivotal in enabling seamless customer journey from onboarding through renewal.
  • What you'll be doing: Define and evolve the solution architecture for the I2R value stream, ensuring alignment with enterprise architecture and business strategy.

Responsibilities

  • Drive innovative, AI-enabled solutions that drive scale, efficiency and transform our operations in the Implement to Renew space.
  • Collaborate with Product Management, Marketing Ops, Sales Ops, Partner Ops, and Customer Success to understand business needs and translate them into scalable technical solutions with detailed roadmaps.
  • Lead architectural design of CRM, marketing automation, customer data platforms (CDPs), sales enablement tools, and analytics platforms.
  • Collaborate with other Solution and Enterprise Architects to ensure interoperability and architectural coherence across adjacent value streams.

Requirements

  • 8+ years of experience in solution or enterprise architecture roles.
  • 3+ years of experience working in a SAFe environment or other scaled Agile frameworks.
  • Experience with data integration, customer journey orchestration, and real-time personalization.
  • Ability to deliver technical solutions which meet all minimum requirements for quality, security and operability.
  • Experience with cloud-native architectures, microservices, and API gateways.
  • Ability to mentor teams and influence architectural decisions across business and IT.

Nice to have

  • SAFe® Architect Certification preferred (or willingness to obtain).
  • Preferred Skills Familiarity with customer data platforms (CDPs), identity resolution, and consent management.

Skills

  • BLKB) is the world's leading cloud software company powering social good.
  • Strong communication and stakeholder engagement skills.

Compensation

  • The starting base pay is $133,700.00 to $173,800.00.

Benefits

  • Guided by our Intelligence for Good® vision, we're building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.

Equal opportunity

  • Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment.
  • equal opportunity employer and is committed to maintaining a diverse and inclusive work environment.

This listing is sourced directly from Blackbaud's careers page and normalized into a canonical job model.