Verkada

Verkada

Fulfillment Specialist, Tampa

Tampa, FL United States · Full-time

No sponsorship$48k-$53kDetected 1 day ago
Agentic AISalesforceOutbound SalesValuationSupply ChainLogisticsERPCustomer SupportCommunicationProblem SolvingNetSuite

About the role

  • The Verkada Team is seeking a Fulfillment Specialist to join our Fulfillment team in our Tampa Office!
  • This opportunity requires an experienced individual with excellent problem-solving abilities, high attention to detail, and a can-do attitude!

Responsibilities

  • Process incoming orders, validate purchase order contents are accurate, and engage with our warehouses to ensure timely dispatch.
  • Work with the larger operations (Global Operations, Supply Chain) team to support inbound and outbound shipments, escalations and exceptions.
  • Collaborate with Finance on various returns / orders issues.
  • Take on other projects and tasks to help support Verkada operations
  • Own the LTL Workflow by independently scheduling freight carriers, managing complex logistics, and mastering essential documentation like BOLs and SLIs.
  • Protect daily shipping deadlines by proactively pivoting between tracks on your own to ensure all daily operational deadlines are met.

Requirements

  • +2 years minimum experience in a call center setting
  • +2 years minimum experience in logistics coordination, with a heavy emphasis on domestic LTL/freight scheduling and documentation (BOLs).
  • Email handling and order entry experience in high volume environment
  • Knowledge of email etiquette is required
  • Must be able to pass a customer service assessment
  • Comfort navigating tech stacks (ERP, WMS, or logistics platforms) and investigating digital/physical data discrepancies.
  • You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.
  • Proficient with both written and verbal communication (email and phone). Knowledge of email etiquette is required
  • Ability to complete tasks and projects independently with minimal supervision, requiring self-discipline, self-motivation, and the ability to manage time effectively
  • Strong attention to detail, comfortable working in a fast-paced startup environment, and a team player with a positive attitude
  • Proven ability to manage a daily workload with 90% autonomy. You don't just flag problems
  • you bring potential solutions to the table.
  • Ability to maintain baseline speed and accuracy even as task complexity increases.

Nice to have

  • NetSuite and Salesforce experience (not required, but a plus)
  • Experience with international shipping and Tax/VAT overrides (not required, but a plus)
  • Bachelor's Degree preferred

Compensation

  • Estimated Annual Pay Range

Benefits

  • Healthcare programs that can be tailored to meet the personal health and financial well-being needs
  • Nationwide medical, vision and dental coverage
  • Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
  • Expanded mental health support
  • Paid parental leave policy & fertility benefits
  • Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
  • Professional development stipend
  • Wellness/fitness benefits
  • Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources.
  • Our benefits and perks programs include, but are not limited to:
  • Abide by team PTO blackout dates: last 3 days of the month and last 7 calendar days before end of quarter.

Company info

  • Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.
  • We've got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it.
  • You can look at all kinds of communities to see our platform's impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that's alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We're rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries.
  • We've got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more.
  • Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it.
  • You can look at all kinds of communities to see our platform's impact in the world.
  • It's the retailer that uses our agentic AI to deter theft before it happens.
  • The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE.
  • The school that's alerted to a threat in real-time and triggers a lockdown in seconds, not minutes.
  • We're rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries.
  • more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more.
  • At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company.
  • Communicate order and return status updates to customers and internal stakeholders via email, phone, and in person.
  • Process incoming returns from our customers and the warehouse. This includes receiving, categorizing, and initiating the refurbishment process.

Equal opportunity

  • Verkada Is An Equal Opportunity Employer
  • As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals.

Visa & Work Authorization

  • You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.
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This listing is sourced directly from Verkada's careers page and normalized into a canonical job model.