Northeast Wisconsin Technical College

Part-Time Community and Student Engagement Specialist

NWTC Green Bay, USA · Exec · Part-time

No sponsorshipDetected 69 days ago

HRISCommunicationMentoringMicrosoft Office

About the role

Serve as the first point of contact to greet customers in an appropriate manner using various methods including in person, on the phone, via email and live chat
Use coaching framework to assess student and customer needs, offer clear communication of resources and processes, and engage in dialogue to ensure customer understanding of action plan or referrals to other departments as deemed necessary.
Assist in maintaining an accurate team information sharing system.

Collaborate with cross-functional teams to provide a seamless customer experience.
Provide additional support to Enrollment Services department deemed necessary for student success.
Provide additional support for site-specific projects, work, and events.

Associates Degree
Extended Sitting: Ability to sit for extended periods while working on a computer or attending meetings
Mobility: Ability to move around the campus to attend meetings and events
Manual Dexterity: Proficiency in using hands and fingers to handle or operate office equipment, tools, or controls.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Microsoft Office Suite, specifically OneNote and Outlook, Instant Messaging, and data management system (Workday preferred)

If you require specific accommodations during the application and/or screening process due to a disability or other reasons, please contact Talent and Culture at talentandculture@nwtc.edu or 920-498-6286.

This position is responsible for providing clear communication and support to customers, while ensuring the customer has a high-quality experience.

Northeast Wisconsin Technical College does not offer H-1B or other work authorization visa sponsorship for this position.

This listing is sourced directly from Northeast Wisconsin Technical College's careers page and normalized into a canonical job model.