Foresters Financial

Foresters Financial

Bilingual Senior Compensation Administrator (12-month contract)

Remote Office - Canada, CA · Senior

Sponsorship not specified$50k-$70kDetected 74 days ago
CRMRecruitingCustomer SupportResearchCommunicationProblem Solving

About the role

  • In addition to base pay, eligible employees may participate in a discretionary variable incentive plan, results are subject to both individual and company performance.
  • Please note that this posting is intended to fill an existing vacancy; however, there may be instances where more than one vacancy is available for the same role.
  • Foresters Financial strives to provide an accessible candidate experience for prospective employees with different abilities.

Responsibilities

  • Research and investigate issues, recommend solutions, test and support implementation. Subject matter expert responsible for key projects, business analysis, and enhancement oversight
  • Train and coach team members, maintain procedural documents, make and implement recommendations for process improvements, with appropriate authorizations and in accordance with applicable laws, regulations, and Foresters policies
  • Self-starter with demonstrated ability to prioritize own work and work of others

Requirements

  • Phone support required on schedule and rotational basis
  • Additional duties as required to support any Compensation related activities
  • Knowledge of PMACS and PMACS web portal or other Contracting & Compensation Administration systems is an asset
  • Experience with Microsoft CRM and Amazon Connect is an asset
  • Must have excellent written and verbal communication skills in English and French
  • Results driven with strong ability to multi-task under pressure and time constraints to meet various deadlines while maintaining keen attention to detail
  • Requires highly developed and creative problem solving and analytical skills, ability to recognize and address discrepancies, anomalies, inconsistencies, and long-term implications of decisions and actions.
  • Knowledge of producer and up-line commission structures for both Canada and the US
  • Ability to learn quickly and leverage new technologies
  • Ability to work within the hours of Insurance Operations (8:00am - 8:00 pm)

Compensation

  • The actual base salary for this position will depend on several factors, including job-related skills, experience, and education.
  • In addition to base pay, eligible employees may participate in a discretionary variable incentive plan, results are subject to both individual and company performance.
  • $50,000 - $70,000

Benefits

  • Education (minimum required): Post secondary diploma in a related field or equivalent experience
  • We embrace Inclusion, Diversity and Equity (IDE) as a core strategic objective for building strong, innovative teams in which all our employees can show up wholly and authentically as themselves.

Company info

  • Daily and ad hoc reporting for management, internal, and external customers including but not limited to Quality Review, production and SLA metrics, and producer commission reports
  • Advanced written and verbal communication skills to effectively communicate with internal and external customers and resolve escalations

Equal opportunity

  • Employment and Inclusion - at Foresters Financial, we are committed to sustaining an equal opportunity environment for all job applicants. We embrace Inclusion, Diversity and Equity (IDE) as a core strategic objective for building strong, innovative teams in which all our employees can show up wholly and authentically as themselves.
  • Foresters Financial strives to provide an accessible candidate experience for prospective employees with different abilities. If you anticipate needing any type of accommodations during the recruitment process, please email accommodations@foresters.com in advance of your appointment.
  • Thank you for choosing Foresters. Only those candidates who will be selected for further consideration will be contacted by our Talent Acquisition Team.
  • Employment and Inclusion - at Foresters Financial, we are committed to sustaining an equal opportunity environment for all job applicants.
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This listing is sourced directly from Foresters Financial's careers page and normalized into a canonical job model.