East Tennessee State University
Retention Specialist
United States · Contract
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Files H-1B any time — no cap, no lottery. The 2026 weighted-selection rule doesn't touch it, which makes this the strongest structural path for entry-level talent. Pay is often lower, but your odds of staying are dramatically higher.
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About the role
- Recognized in 2024 as a Great College to Work For, recent strategic initiatives prioritize the institution's focus on community engagement.
Responsibilities
- Build relationships with patients and multidisciplinary team members to promote engagement in care and reduce barriers to treatment.
- Identify patients at risk of falling out of care and conduct proactive outreach and follow-up to support continued engagement.
- Coordinate access to essential support services, including food, transportation, and other community resources.
- Maintain accurate patient records, databases, and documentation while collaborating with the multidisciplinary team to support quality HIV care and prevention.
- Please attach the following documents: Cover Letter and Resume
Requirements
- General knowledge of HIV disease.
- It is not intended to be a complete list of all responsibilities, duties, and skills required.
- Employee must be able to perform the essential functions of the position satisfactorily with or without reasonable accommodations.
Nice to have
- Job Family - Social Services Associate 2
- Application Instructions:
- Non-exempt positions are only required to be posted for a minimum of five (5) calendar days.
- The closing date for this posting is subject to change without notice to the applicants.
- This position is contingent on a satisfactory background check.
- Important Notes:
- Visa sponsorship is not available for this position
- University Overview (as needed):
Skills
- Knowledge of social services and community resources available to individuals living with HIV/AIDS.
- Knowledge of medical diagnostic coding and scheduling practices.
- Knowledge of computer programs and databases.
- Ability to establish constructive relationships with individuals from diverse backgrounds.
- Ability to communicate effectively, both verbally and in writing.
- Ability to develop and maintain positive interpersonal relationships.
- Ability to organize and maintain accurate patient records.
- Ability to identify barriers to care and assist patients in accessing appropriate resources and services.
Compensation
- Salary MR 4 - ($36,809.75)
Benefits
- For more information regarding benefits, please visit ( Employee Benefits )
Equal opportunity
- ETSU is an Equal Opportunity Employer
Visa & Work Authorization
- Visa sponsorship is not available for this position
This listing is sourced directly from East Tennessee State University's careers page and normalized into a canonical job model.