Eversource

Eversource

Senior Account Executive (Hybrid Schedule)

Westwood, MA · Senior · Contract

No sponsorship$126k-$140kDetected 5 hours ago
Project ManagementCRMSalesAccount ManagementNegotiationExcelCustomer SupportLeadershipCommunicationCollaborationMicrosoft Office

About the role

  • Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.).
  • Applicants requiring visa sponsorship to start employment with Eversource will not be considered.
  • Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics.

Responsibilities

  • Create an engaged workforce

Requirements

  • Strong Computer Skills in Microsoft Excel, Word, PowerPoint and C2 knowledge is required.
  • Demonstrates initiative and ability to make decisions based on logical assumptions and accurate information to achieve both company and customer satisfaction.
  • Ability to effectively apply technical and analytical concepts to enhance customer satisfaction while achieving Eversource's goals and objectives.
  • Requires a bachelor's degree in business, a related discipline, or equivalent relevant experience.
  • Technical Knowledge/Skill:
  • Demonstrates and exhibits ability to multi-task and work in a challenging environment to meet requests and expectations of multiple customers and company objectives in a timely fashion.
  • Strong communication, interpersonal, presentation, negotiation, and persuasion skills both verbal and written.
  • Maintains and demonstrates ability to build on current and potential relationships with assigned customers, public officials, and community-based leaders.
  • Education:
  • Competencies:
  • Build trusting relationships
  • Manage and develop people

Nice to have

  • Five (5) plus years of related experience in account management, engineering services, customer service, or other related industries.

Skills

  • Participates in strategic teams as requested, to provide ideas and perspectives to improve operational processes.
  • Assists Community Relations department with program activities as appropriate.

Compensation

  • $126,300.00-$140,330.00
  • Salary is commensurate with your experience.
  • The annual salary range for this position is:

Benefits

  • Eversource offers a competitive total rewards program.
  • Check out our careers site for an overview of our benefits programs.

Company info

  • We have an exciting opportunity to join the Account Executive team in the Customer Support organization.
  • In this critical role, you will establish and maintain customer relationships with commercial, industrial, municipal and other customers as assigned.
  • This role will position Eversource as the highest performing provider of electric delivery services, and customer focused solutions.
  • Serves as the strategic ally with customers, public officials, trade allies, and community leaders.
  • Listens to customers, becomes knowledgeable regarding their business, identifies energy-related opportunities to assist customers to improve their business, and provides solutions to energy-related problems.
  • Serve as an expert and trusted advisor to customers developers and contractors.
  • Serves as project manager for new electric service applications following the engineering and construction from beginning to end.
  • Provides customized, prompt, and creative options/solutions for customers and prospective customers to retain and grow revenues.
  • Manages the delivery of Eversource products and services to increase revenue and meet customer needs.
  • Serves as a team leader on specialized internal and external cross-functional teams, as necessary, to develop customer solutions and attain revenue, customer satisfaction and customer loyalty.
  • Mentors account executives to enhance skill sets and assumes Strategic Accounts Manager responsibilities when required.
  • Responding to emergency situations to meet customers' needs is part of every employee's role.
  • If employed, you will be given an Emergency Restoration assignment.
  • This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

Equal opportunity

  • Eversource Energy is an Equal Opportunity Employer.
  • All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
  • VEVRRA Federal Contractor
  • EEO Statement:

Visa & Work Authorization

  • Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.).
  • Applicants requiring visa sponsorship to start employment with Eversource will not be considered.
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This listing is sourced directly from Eversource's careers page and normalized into a canonical job model.