Conductor

Conductor

Sr. Account Manager

New York, NY · Senior

Sponsorship not specified$120k-$135kDetected 5 hours ago
LLMsSEOSalesforceCRMSalesAccount ManagementNegotiationForecastingProcurementContract ManagementCustomer SuccessCustomer SupportCommunicationProblem SolvingPublic SpeakingAdaptabilityMicrosoft Office

About the role

  • Today's top enterprise brands use Conductor to grow authority and visibility in both AI and traditional search engines.
  • This position works in partnership with Customer Success, Professional Services, Sales, Marketing, and Pre-Sales.
  • Act as a trusted consultant and customer advisor.

Responsibilities

  • Champion your clients internally while working across many departments to solve problems and achieve results, collaborating with Customer Success, Customer Support, Professional Services and Engineering to ensure an exceptional customer experience.
  • Possess a customer advocacy mindset and the willingness to drive positive customer outcomes.
  • Bringing in diverse perspectives and challenging our assumptions is the clear key to growth; it drives innovation, creativity, faster problem-solving, and stronger decision making.
  • Account Manager to own the relationship between Conductor and our enterprise customers' key stakeholders.

Requirements

  • BS/BA degree desired
  • A minimum of 8 years of experience in a B2B Account Management, Sales or Customer Success role Tech savvy with an agility to learn about our platform, and the ability to "talk the talk" about web-based technologies.
  • Display the required patience, motivation, and drive to successfully navigate dynamic situations.
  • Successful candidates must have a strong work ethic and the desire to not only meet net retention targets but to exceed them.

Compensation

  • Conductor maintains competitive, performance-based compensation programs.
  • The NYC base salary range for this role is currently $120,000 - $135,000.
  • In addition to the base salary, this role is also eligible for a variable bonus.

Benefits

  • From tracking visibility in LLMs to real-time monitoring of technical site health and scaled AI content creation, Conductor provides a single source of truth that fuels digital growth-all from one platform.
  • Work as a team player by contributing, learning, and sharing new knowledge as a leader for newer and more junior team members

Company info

  • Cultivate strong relationships with multiple executive sponsors, establish strategic alignment between customers' objectives and Conductor's solutions, and develop a long-term strategy to address their strategic outcomes and drive results.
  • Assist customers with challenges and problems, and mapping to solutions in Conductor's platform and services offering in order to convert them into sales opportunities when possible.
  • Negotiate contract renewals and expansion opportunities Maintain accurate account and opportunity forecasting within our internal CRM Apply strong technical expertise and knowledge of Conductor's capabilities, market insights, and a deep understanding of the customer's business strategy to effectively influence and partner with customers to identify new business opportunities.
  • Prepare business reviews, proposals, demos, investment summaries, and contracts; completing QBRs and EBRs with primary contacts and executive stakeholders Maintain a strong knowledge of assigned customers' platform adoption and utilization trends.
  • For Conductor, success is improving the lives of everyone in our orbit-our customers, our customers' customers, our employee-owners, and our communities.
  • We are looking for a Sr.
  • In this role, you will be responsible for renewing and growing Conductor's existing enterprise customers.

Equal opportunity

  • Our OTE range is $200,000 - $230,000. -------------------------------------------------------------------------------------------------------------------- Conductor LLC is an equal opportunity employer.
  • In addition, it is the policy of Conductor to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works.
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This listing is sourced directly from Conductor's careers page and normalized into a canonical job model.