McDonald's

McDonald's

Manager, Engineering - Drive Thru Orchestration Service

Chicago, IL, US

Sponsorship not specified$153k-$191kDetected 30 days ago
.NETAPI DevelopmentWebSocketsData EngineeringLLMsIncident ResponseProject ManagementLeadershipCommunication

About the role

  • Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
  • We encourage you to apply even if you don't meet every single requirement!
  • Coordinate the migration from legacy, tightly coupled systems to a modern, API-first, and protocol-aligned architecture (e.g.,.NET Proxy rewrite, WebSocket audio integration).

Responsibilities

  • As the global leader in the foodservice industry, our legacy of innovation and hard work continues to drive us.
  • We promote an inclusive work environment that creates feel-good moments for everyone.
  • McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job.

Nice to have

  • Experience with drive thru, QSR, or retail orchestration platforms.
  • Familiarity with event sourcing, real-time data pipelines, and AI/LLM integration.
  • Bachelor's degree or Master's degree or equivalent experience in Computer Science, Engineering, or related field.
  • Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
  • adoption assistance program
  • McDonald's is an equal opportunity employer committed to the diversity of our workforce.
  • If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com.
  • Reasonable accommodations will be determined on a case-by-case basis.

Compensation

  • YES Salary Range The expected salary range for this role is $152,678.00 - $190,847.00 per year The above represents the expected salary range for this job requisition.

Benefits

  • We also offer outstanding benefits including a sabbatical program, tuition assistance, and flexible work arrangements.

Company info

  • Does this role interest you?
  • Department Overview Manager, Engineering - Drive Thru Orchestration Service directs a team responsible for crafting, constructing, and operating the orchestration layer that drives next-generation drive thru experiences.
  • This role is vital to providing a scalable, dependable, and AI-ready platform that ensures smooth customer ordering, reliable integrations, and rapid innovation throughout thousands of restaurant locations.
  • Duties Orchestration Platform Leadership Lead the full development and oversight of the Drive Thru Orchestration Service, ensuring high availability, reliability, and scalability across all ordering channels.
  • Build and deploy a decoupled, event-driven orchestration platform that works alongside menu, cart, payment, and fulfillment services.
  • Ensure the orchestration platform supports multi-region deployment, real-time availability checks, and robust error handling.
  • Lead integration efforts with menu services (Model Context Gateway), cart management (Immutable Cart), payment, and external vendor systems.
  • Define and enforce API specifications, protocol alignment, and data contracts to ensure seamless interoperability.
  • Drive the adoption of event sourcing, GUID-based state management, and canonical data models to guarantee order accuracy and auditability.
  • Coordinate the implementation of telemetry, monitoring, and automated rollback strategies for operational excellence.
  • Team & Project Management Build and mentor a high-performing engineering team, encouraging a culture of innovation, accountability, and continuous improvement.
  • Manage project delivery, prioritization, and cross-functional dependencies, ensuring timely and on-budget execution.

Equal opportunity

  • We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers.
  • equal opportunity employer committed to the diversity of our workforce.

Visa & Work Authorization

  • xual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or
Apply directly at McDonald's →Create a free account for alerts like thisView McDonald's immigration profile

This listing is sourced directly from McDonald's's careers page and normalized into a canonical job model.