Navan
Travel Operations Analyst - GDS Hotel Rating
Delhi, IN
Sponsorship not specifiedDetected 4 days ago
JiraSalesforceContract ManagementCommunicationCollaborationProblem SolvingOrganizational Skills
About the role
- Navan is rapidly growing, expanding its platform across multiple points of sale and GDS systems.
- As a Travel Operations Analyst - Hotel rate loading you will play a critical role in configuring and maintaining accurate rate access codes, managing hotel chain data, and ensuring smooth operations for our global hotel and lodging solutions.
- Hotel Rate Loading and Contract Management:
Responsibilities
- Manage and resolve service requests and bug cases raised in JIRA, ensuring timely and effective solutions.
- Create and maintain customer rate access codes in Sabre, Amadeus, Salesforce, and internal tools.
- Manage hotel chain customer tables in Sabre and Amadeus, ensuring data accuracy and completeness.
- Collaborate with hotel partners to troubleshoot errors in rate loading that cannot be resolved by the WNS team.
- Collaborate with the Product and engineering teams to identify and resolve rate display or pricing discrepancies and prioritise known issues/bugs.
- Operational Support:
Requirements
- Technical Expertise:
- 2+ years of hands-on GDS experience in Sabre and Amadeus, with a strong understanding of rate access codes and hotel chain configurations.
- Experience working with both ARC and BSP points of sale.
- Familiarity with hotel brands, families, and rate management practices.
- Support other areas of Hotel operations beyond corporate rate loading as required.
Skills
- Strong organizational abilities, with the capacity to multitask and prioritize effectively in a fast-paced environment.
- Organizational
- Ensure all negotiated hotel rates and requirements are accurately and promptly loaded into the GDS systems and Navan platform
- Conduct quality assurance checks to ensure rate accuracy in GDS and Navan tools.
Company info
- You'll work closely with Client Success, Operational teams, GDS partners, and hotel suppliers and will ensure our customers rates are accurately filed and bookings reflect negotiated discounts..
This listing is sourced directly from Navan's careers page and normalized into a canonical job model.