Usesimple

Usesimple

Deployment Strategist

San Francisco

Sponsorship not specifiedDetected 4 days ago
LLMsAgentic AIStatisticsCustomer SuccessCustomer SupportCommunicationProblem Solving

About the role

  • This is not a traditional customer success or slide-only strategy role.

Responsibilities

  • Simple AI http://usesimple.ai is building state of the art voice AI agents for enterprise.
  • Our realistic agents help iconic businesses like Doordash, xAI, and Omaha Steaks handle all kinds of phone operations, from customer support to order intake to lead qualifications.
  • We're hiring a Deployment Strategist to own the business side of Simple's most important customer deployments.
  • You'll work alongside Account Executives, Forward Deployed Engineers, and Engineering to turn complex enterprise workflows into production voice AI agents that deliver measurable business value.
  • You'll own the problem and the outcome, get into the operational and technical details, and help build Simple's deployment playbook from the ground up.

Requirements

  • Experience owning a complex customer engagement from an ambiguous problem through production and measurable results.
  • Exceptional structured problem-solving and the ability to turn competing stakeholder needs into clear priorities and execution plans.

Nice to have

  • Previous experience with prompt engineering or working with AI/LLM-based platforms.
  • Technical background or technical degree.

Compensation

  • Competitive salary & meaningful equity

Benefits

  • Competitive salary & meaningful equity
  • Employee-friendly equity terms
  • Health, dental & vision insurance

Company info

  • The founders (Catheryn https://www.linkedin.com/in/catherynli/ and Zach https://www.linkedin.com/in/zach-kamran/) met while running software teams at YC, where they shipped tons of new products for YC founders, including YC's co-founder matching site.
  • Cat previously worked at Instagram and Facebook and earned degrees in math and computer science at MIT.
  • Zach previously studied computer science and statistics at U Chicago and led software at PEAK6.
  • You'll lead customers from discovery through launch, adoption, and expansion.
  • We are growing revenue like crazy and looking to hire a couple founding software engineers to help us stay afloat of current customer demand and also build out systems for the future.
  • We are very excited about the potential for AI to change the world, and work out of our SF based office.

This listing is sourced directly from Usesimple's careers page and normalized into a canonical job model.