Usesimple
Deployment Strategist
San Francisco
Sponsorship not specifiedDetected 4 days ago
LLMsAgentic AIStatisticsCustomer SuccessCustomer SupportCommunicationProblem Solving
About the role
- This is not a traditional customer success or slide-only strategy role.
Responsibilities
- Simple AI http://usesimple.ai is building state of the art voice AI agents for enterprise.
- Our realistic agents help iconic businesses like Doordash, xAI, and Omaha Steaks handle all kinds of phone operations, from customer support to order intake to lead qualifications.
- We're hiring a Deployment Strategist to own the business side of Simple's most important customer deployments.
- You'll work alongside Account Executives, Forward Deployed Engineers, and Engineering to turn complex enterprise workflows into production voice AI agents that deliver measurable business value.
- You'll own the problem and the outcome, get into the operational and technical details, and help build Simple's deployment playbook from the ground up.
Requirements
- Experience owning a complex customer engagement from an ambiguous problem through production and measurable results.
- Exceptional structured problem-solving and the ability to turn competing stakeholder needs into clear priorities and execution plans.
Nice to have
- Previous experience with prompt engineering or working with AI/LLM-based platforms.
- Technical background or technical degree.
Compensation
- Competitive salary & meaningful equity
Benefits
- Competitive salary & meaningful equity
- Employee-friendly equity terms
- Health, dental & vision insurance
Company info
- The founders (Catheryn https://www.linkedin.com/in/catherynli/ and Zach https://www.linkedin.com/in/zach-kamran/) met while running software teams at YC, where they shipped tons of new products for YC founders, including YC's co-founder matching site.
- Cat previously worked at Instagram and Facebook and earned degrees in math and computer science at MIT.
- Zach previously studied computer science and statistics at U Chicago and led software at PEAK6.
- You'll lead customers from discovery through launch, adoption, and expansion.
- We are growing revenue like crazy and looking to hire a couple founding software engineers to help us stay afloat of current customer demand and also build out systems for the future.
- We are very excited about the potential for AI to change the world, and work out of our SF based office.
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