SHI International

SHI International

SHI Capital Operations Specialist

Somerset, NJ USA

Sponsorship not specified$40k-$65kDetected 11 days ago
CRMSalesAccountingExcelProcess ImprovementLeadershipCommunicationCollaborationProblem SolvingTime ManagementAdaptabilityOrganizational SkillsMicrosoft Office

About the role

  • This role plays a critical part in reducing operational friction, improving process consistency, and enabling the SHI Capital team to focus on high-value sales activities.
  • This position offers exposure to sales, deal management, accounting operations, and operational process improvement within a fast-paced environment.
  • The ideal candidate will be comfortable working across multiple teams and systems, ensuring operational issues are addressed quickly, workflows remain organized, and internal stakeholders stay aligned throughout the deal lifecycle.

Responsibilities

  • SHI is seeking a highly organized and detail-oriented SHI Capital Operations Specialist to support the continued growth and scalability of SHI Capital.
  • The Capital Operations Specialist will support the execution of payment solutions throughout the full deal lifecycle while serving as a key coordination point for workflow management, issue resolution, and cross-functional collaboration.
  • Operational Support & Workflow Management
  • Manage and resolve operational issues related to invoicing, remittance, and funding processes.
  • Own and coordinate ServiceNow tickets and internal workflow requests.
  • Accounting & Administrative Support
  • Partner with the Accounting team to resolve billing and reconciliation issues.
  • Support customer credit line setup and ongoing tracking in coordination with Accounting.
  • Support the standardization of payment solution workflows and documentation.
  • Attention to Detail - Ensures precision and consistency in every task, understanding that small details drive big results.

Skills

  • Skill Level Requirements
  • Strong organizational and time management skills.

Compensation

  • The estimated annual pay range for this position is $40,000 - $65,000 which includes a base salary.

Benefits

  • may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Company info

  • Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.
  • Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:
  • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
  • Continuous professional growth and leadership opportunities.
  • Since 1989, SHI International Corp. has helped organizations change the world through technology.
  • We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.
  • Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.
  • But the heartbeat of SHI is our employees - all 7,000 of them.
  • If you join our team, you'll enjoy:
  • Health, wellness, and financial benefits to offer peace of mind to you and your family.
  • World-class facilities and the technology you need to thrive - in our offices or yours.
  • Track and resolve downstream issues impacting deal execution and customer experience.
  • Identify recurring operational friction points and escalate process improvement opportunities.
  • Assist with account aging coordination and follow-up activities.
  • Help ensure accurate documentation, submission, and processing of payment solution transactions.
  • Maintain accurate data across CRM platforms, quoting tools, and internal tracking systems.
  • Assist with reporting activities and tracking operational metrics and issues.
  • Collaboration - Builds trusted partnerships and supports a culture of inclusion and teamwork.
  • Accountability - Takes ownership of results and demonstrates reliability in delivering high-quality work.
  • Problem Solving - Approaches challenges with curiosity, persistence, and a solutions-oriented mindset.
  • Adaptability - Responds effectively to change while maintaining focus and a positive outlook.
  • Excellent attention to detail and ability to consistently follow through on tasks.
  • Ability to manage multiple priorities and workflows simultaneously.

Equal opportunity

  • Equal Employment Opportunity - M/F/Disability/Protected Veteran Status
Apply directly at SHI International →Create a free account for alerts like thisView SHI International immigration profile

This listing is sourced directly from SHI International's careers page and normalized into a canonical job model.