Zoom
Software Development Engineer
San Jose (CA)
No sponsorshipDetected 20 days ago
JavaSpringBackend DevelopmentNoSQLRedisDynamoDBDevOpsCollaboration
About the role
- Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
- Ways of Working Our structured hybrid approach is centered around our offices and remote work environments.
- The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Responsibilities
- Develop and optimize backend services for real-time agent status management, ensuring accurate and efficient updates across the Contact Center platform;
- implement internationalization (i18n) solutions to support multilingual functionality, integrating translation frameworks and managing locale-based data processing;
- design and maintain real-time reporting and Wallboard systems, enabling live monitoring of agent activities, queue analysis, and Contact Center performance metrics;
- optimize system performance by reducing latency, improving data consistency, and enhancing the scalability of backend services handling high-throughput events;
- and collaborate with frontend, DevOps, and product teams to deliver secure, scalable, and high-performing solutions aligned with business requirements.
- support work-life balance
Requirements
- Requires a Bachelor's degree in Computer Science, Information Technology, Electronics Engineering, a related field, or a foreign degree equivalent.
- 3 years of experience in job offered or related occupation.
- Must have experience in the following:
- 3 years of experience in backend development including designing and implementing scalable cloud-based applications using Java, Spring Boot, and Spring MVC
- 3 years of experience in ensuring seamless integration of translations, locale-based formatting (dates, numbers, currencies), and region-specific data processing
- 3 years of experience in implementing scalable frameworks to support continuous translation updates and localization testing
- 3 years of experience implementing validation, reconciliation, and monitoring mechanisms to ensure high data accuracy and consistency across reporting systems
- 3 years of experience designing automated data quality checks (e.g., schema validation, anomaly detection, cross-source reconciliation) to proactively identify and resolve discrepancies
- 3 years of experience establishing governance practices and audit trails to maintain reliability and compliance for business-critical metrics
- 3 years of experience implementing and managing relational and NoSQL databases including Redis and Amazon DynamoDB ensuring data consistency and high availability.
Compensation
- Salary Range or On Target Earnings:
- In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Benefits
- In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Company info
- Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
- We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
- Our Commitment
- At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.
- We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
- If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon.
- This form is solely for applicants who require an accommodation due to a qualifying medical disability.
- Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
- Think of this opportunity as a marathon, not a sprint!
- Zoomies help people stay connected so they can get more done together.
- We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
- We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind.
- Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
- At Zoom, we believe great work happens when people feel supported and empowered.
Visa & Work Authorization
- Immigration sponsorship is not available for this position
This listing is sourced directly from Zoom's careers page and normalized into a canonical job model.