Expeditors International

Logistics Operations Manager

Charlotte, North Carolina, United States

No sponsorship$15k-$25kDetected 6 days ago

Stakeholder ManagementExcelSupply ChainLogisticsCustomer SupportLeadershipCommunicationCollaborationMentoring

About the role

Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
Expeditors is a global logistics company headquartered in Seattle, Washington.
As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents.

Be the single point of contact to manage all NC/SC Operations exceptions & Operational Reporting
Drive alignment and prioritization of initiatives in a fast paced environment with many interdependencies.
Lead and/or support cost-saving and process-optimization projects; recommend best practices to the customer and 3PL partners.
Create and maintain pilots, trackers, and consolidated views of site activity and upcoming volumes.
Facilitate cross-functional meetings and workshops; document decisions, action items, and follow-through.
Build trust with operations leaders by combining "boots on the ground" understanding with data-driven insight.
Excellent customer service and relationship-building skills.
Ability to define, develop, and document business processes and procedures.
Coordinate with hubs, spokes, and transportation to support stable flow and capacity; support occasional off-

3-5+ years of supply chain or logistics experience (distribution/DC or 3PL preferred).

Paid Vacation, Holiday, Sick Time
Health Plan: Medical
Life Insurance
Employee Stock Purchase Plan
Employee Referral Program Bonus
Manage and monitor metrics for Key Performance Indicators (KPIs) (OTIF, dock-to-stock, inventory accuracy, ticket SLAs, metrics, cost savings, and support with process improvements and drive corrective actions.
shift/on-call coverage (15-25% local travel - once a month regionally).

We recruit, train, and retain the very best logistics and technical experts the world over.
We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more.
Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Based at the customer site in China Grove, the Logistics Operations Manager will work with business leads to define and manage business process and technology roadmaps, manage change management through collaboration, People leadership (influence-without-authority) and a customer-focused approach, effectively within the Customer culture.
Overseeing several on-site processes that impact daily operations and providing insight, coaching, and guidance to peers in completing all required tasks requested by the customer within timeline requirements.
Review impacts to inventory and logistics and develop mitigation strategies to incorporate using root cause, corrective action analysis.
Top Daily Responsibilities:
Oversee day-to-day warehouse operations ("boots on the ground") in a 780k+ sq. ft. facility.
Duties & Responsibilities:
Operations & 3PL Management
Work closely with 3PL partners and internal teams to establish and improve on-site and off-site processes.

Please note, this opportunity does not sponsor work visas and has no relocation assistance

This listing is sourced directly from Expeditors International's careers page and normalized into a canonical job model.