Airbnb
Senior Manager, Intelligence & Advocacy
United States · Senior
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About the role
- Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.
- Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
- The Intelligence & Advocacy team is FSD's proactive intelligence and regional advocacy function.
Responsibilities
- Manage the Fraud Intelligence manager and three Global Trust Advocacy regional leads (APAC, EMEA, LATAM) - building a high-performance, distributed team with clear goals, regular coaching, and a strong culture of ownership.
- Set the strategy and operating rhythm for how Intelligence & Advocacy delivers against I&I's roadmap and FSD's organizational priorities.
- Build and deepen strategic relationships with regional GMs, Country Managers, and local leadership across every market.
- Own the strategic direction of FRINT - the team responsible for proactively identifying, analyzing, and disrupting novel fraud threats before they scale across the platform.
Compensation
- $175,000 - $220,000 USD
- We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process.
Company info
- Partner with Trust Engineering, Data Science, and Product to translate intelligence findings into automated detection rules, platform defenses, and upstream policy changes.
- Understand regional compliance, local legal requirements, and cultural nuances across FSO queues - serving as the authoritative voice on what global enforcement strategies need to adapt to work locally and advocate for localized solutions to enable regional growth.
- Ensure global playbooks built by GM and platform teams translate well to local execution - proactively identifying where global-default approaches create compliance risk, cultural friction, or operational gaps in non-US markets.
- Lead structured stakeholder engagement with Country Managers, regional business leads, Legal, Public Policy, and Supply teams across APAC, EMEA, and LATAM - hosting QBRs, forums, and recurring syncs that build trust and surface regional priorities early.
- Translate regional risk signals into standardized intelligence briefs that feed directly into FSO planning, product roadmaps, and prioritization.
- Build strong relationships with Product, Engineering, Data Science, Legal, Public Policy, and regional business teams to ensure FSO's proactive intelligence and regional needs are represented early in planning.
- Communicate complex fraud intelligence and regional compliance considerations clearly to executive and senior leadership audiences - making the invisible visible.
- Act as a thought partner to peers on the FSD leadership team, helping the org make better decisions through proactive intelligence, regional insight, and advocacy for localized execution.
- 12+ years of experience in trust and safety, fraud intelligence, risk operations, or a related field - with a track record that spans both deep analytical work and cross-functional leadership.
- 5+ years managing teams, including experience managing managers - you know how to build team capability, set clear expectations, and develop people toward greater autonomy and scope.
- Demonstrated experience in fraud intelligence, risk strategy, or threat analysis - you understand how fraud actors operate, how detection systems work, and what it takes to stay ahead of evolving tactics.
- Deep understanding of regional and international trust and safety dynamics - you've navigated local legal requirements, regulatory landscapes, and cultural nuances across multiple markets, and you know how global-default strategies break down in practice.
- Strong cross-functional influence skills - you know how to build credibility with regional business leaders, Legal, Policy, and Product partners, and how to translate FSO needs into language that moves roadmaps and decisions.
- Analytical depth - you can interpret large volumes of data, surface insight from ambiguous signals, and build compelling cases from both quantitative and qualitative inputs.
- Clear, direct communicator - you produce authoritative intelligence products and present regional risk assessments to executive audiences with confidence and precision.
- Experience operating in a global, distributed team environment - you thrive across time zones, cultures, and organizational contexts without losing clarity or accountability.
- Familiarity with fraud detection tooling, rules engines, or intelligence platforms is a strong plus - you don't need to build them yourself, but you understand how they work and what your team needs to succeed.
Equal opportunity
- If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.
This listing is sourced directly from Airbnb's careers page and normalized into a canonical job model.