Significance, Inc.

Travel Program Specialist (Senior, Custom Travel)

Rockville, MD · Senior · Contract

No sponsorship$105k-$115kDetected 6 days ago

iOSExcelCustomer SupportLeadershipCommunicationTime ManagementPublic SpeakingOrganizational Skills

About the role

Significance is a woman-owned consulting firm serving the federal government.
Our focus on culture has contributed to Significance being named a Washington Business Journal Best Place to Work each of the last seven years.
Significance Inc is seeking a Travel Program Specialist (Senior, Custom Travel) to play an integral role in our growing team at HHS.

Manage the IOS travel support inbox as a dedicated operational queue, including triage, prioritization, issue tracking, and timely status updates.
Maintain and update traveler profiles in ETS and support onboarding for new IOS travelers and staff.
Deliver proactive trip planning, higher-touch reservation coordination, and detailed reviews of travel options to ensure compliance and mission alignment.
Maintain and improve travel expense templates and support documentation for strong audit trails.
Facilitate recurring operational meetings, prepare issue logs, and support continuous process improvement.
Ability to support federal compliance requirements (PII, security standards).

Minimum of 5 years of experience providing travel support in a federal government or government contractor environment.
Proficiency using AI tools (such as ChatGPT, Microsoft Copilot, or similar) to enhance productivity.
Bachelor's degree in Hospitality, Business Administration, or a related field (or equivalent experience).
3-5+ years of experience in travel program management or a similar role.

Prior experience supporting senior government officials or Cabinet-level leadership.
Experience with ConcurGov or similar government travel systems.
Knowledge of HHS-specific travel policies and procedures.
Bachelor's degree in Business Administration, Public Administration, or a related field.
Primary Responsibilities
Track, analyze, and report monthly workload metrics, trends, and performance data using advanced Excel skills.
Prepare professional summaries, trend reports, and presentations for operational check-ins and leadership updates.
Leverage AI tools to improve efficiency in reporting, documentation, and process improvement.
Conduct traveler readiness reviews and proactively monitor changes to minimize unnecessary fees.
Required Skills & Experience
Strong working knowledge of the Federal Travel Regulation (FTR) and federal travel policies.
Advanced proficiency in the Electronic Travel System (ConcurGov), including creation and management of complex authorizations and vouchers.

At Significance, your base pay is one part of your total compensation package and is determined within a range.

Demonstrated ability to work independently and as part of a team in a fast-paced environment.

This listing is sourced directly from Significance, Inc.'s careers page and normalized into a canonical job model.