Rippling
Implementation Manager, PEO/HRS
Remote (United States)
Sponsorship not specifiedDetected 2 hours ago
Project ManagementAccount ManagementCustomer SuccessCommunication
> stay_score
odds of building a lasting career here
38Risky
Cap-exempt (no lottery)0
Sponsors this role82
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →> community_outcomes
No reports yet — be the first to help the next applicant.
About the role
- Implementation is an essential differentiator for Rippling.
- You will consult with the customer to understand their unique objectives and leverage deep knowledge of Rippling's products as well as a strong commitment to customer experience to help clients realize the full potential of our offerings.
Responsibilities
- Drive adoption of purchased products providing bespoke guidance, best practices, and insights that empower clients to maximize the platform's capabilities
- Partner with Sales, Account Management, Technical Account Management, and Support to ensure seamless hand-offs and long-term customer success
- Collaborate closely with Product and Engineering to offer feedback on customer insights, partner on technical issues, and advocate for product enhancements that align with customer needs and industry trends
- Collaborate with internal teams in the development of processes and best practices which integrates customer feedback and learnings to increase operational efficiency and success
- Stellar communication, presentation, and relationship-building skills along with a deep commitment to driving an exceptional customer experience.
- Ability to effectively collaborate with partners across Sales, CX, Product, and Engineering teams
Benefits
- This role will receive a competitive salary + benefits + equity.
- 1+ years experience in a customer-facing position within the HCM or IT space (HR, Payroll, Benefits, Identity Management, Device Management, etc).
Company info
- Rippling highly values having employees working in-office to foster a collaborative work environment and company culture.
- Proactively manage the implementation process end-to-end, consulting with customers to align on target timelines and specific goals, ensuring that each milestone meets their operational needs
Equal opportunity
- Rippling is an equal opportunity employer.
- To request a reasonable accommodation, please email accomodations@rippling.com
Apply directly at Rippling →Create a free account for alerts like thisView Rippling immigration profile
This listing is sourced directly from Rippling's careers page and normalized into a canonical job model.