Global Lending Services

Collections Call Center Representative

Greenville, South Carolina

Sponsorship not specifiedDetected 15 days ago

Outbound SalesCommunicationMicrosoft Office

About the role

Ready to Turn Conversations Into Solutions?
Do you thrive in a fast-paced, high-energy environment?
If you're equal parts negotiator, problem-solver, and empathetic listener-this opportunity could be the perfect fit for you.

Excellent interpersonal skills: friendly, tactful, empathetic, and able to influence and manage conflict.
Ability to build cross-functional partnerships and maintain positive customer relationships.
Excellent organization and attention to detail; able to manage multiple priorities.
As a Call Center Representative in Collections, you'll manage a portfolio of auto loan accounts, connect with customers to understand their situation, and work collaboratively to create win-win payment solutions.
You'll make up to 200 outbound calls per day, and on average will speak with 20 customers regarding their delinquent accounts while building positive relationships.
If you're motivated by goals, enjoy meaningful customer interactions, and want to be part of a team that supports your success, we'd love to hear from you!

$17.25/hr plus monthly performance bonuses Onsite: Greenville, SC Schedule: Fixed 40 hours/week - Regular, predictable attendance required No Sundays One night per week (12PM-8PM) Every 4th rotating Friday (9AM-7PM) Every 4th rotating Saturday (8AM-12PM) with 9 hour shifts during the week (8AM-6PM and 10AM-8PM) - one scheduled day off in the week

Strong judgment and discretion with highly sensitive and confidential information.
Proficient computer skills with internet and standard business tools (Microsoft Office); quick to learn new system.
Active listening skills; comfortable probing and asking targeted questions to gather information.
Commitment to GLS core values and key competencies.
Work Environment
Benefits and Perks

Quick Facts Compensation: $17.25/hr plus monthly performance bonuses Onsite: Greenville, SC Schedule: Fixed 40 hours/week - Regular, predictable attendance required No Sundays One night per week (12PM-8PM) Every 4th rotating Friday (9AM-7PM

Are you someone who enjoys a challenge, loves talking with people, and takes pride in helping customers find their way forward?
Strong verbal and written communication with internal and external customers.

This listing is sourced directly from Global Lending Services's careers page and normalized into a canonical job model.