Clark Construction
Customer Success Manager
New York City · Mid
Sponsorship not specifiedDetected 119 days ago
Account ManagementAccountingCustomer SuccessCommunicationOrganizational Skills
Stay score
odds of building a lasting career here
25Risky
Cap-exempt (no lottery)0
Sponsors this role35
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →Community outcomes
No reports yet — be the first to help the next applicant.
About the role
- You will work closely with the Head of Customer Success, Audit Engineers, Product, and Sales to make sure customers adopt Clark successfully, reach value quickly, and continue expanding their use of the platform.
- Clark's customers are adopting AI in critical workflows.
- Strong customer success ensures they do so with confidence.
Responsibilities
- Own day-to-day customer relationships after onboarding
- Partner with Sales on expansion opportunities
- Partner with Product on recurring customer needs
- Maintain strong account documentation and internal visibility
- Strong communication and relationship-building skills
Requirements
- 3+ years of customer success, account management, implementation, or consulting experience
- Experience in B2B SaaS or workflow-heavy customer environments
- Experience in accounting, audit, compliance, fintech, or professional services
- Experience with AI-native products or workflow automation
- Experience supporting renewals, expansion, or onboarding
- Experience at a fast-moving startup
Benefits
- Comprehensive health, dental, and vision coverage
- Track customer health, adoption, renewals, and expansion signals
- Help build repeatable CS playbooks and customer health processes
Company info
- The CSM role protects the live base, identifies risks early, drives adoption, and ensures customers receive ongoing value from Clark.
Apply directly at Clark Construction →Create a free account for alerts like thisView Clark Construction immigration profile
This listing is sourced directly from Clark Construction's careers page and normalized into a canonical job model.