Natera
Patient Coordinator
US Remote · Mid
Sponsorship not specified$77k-$85kDetected 2 days ago
ComplianceSalesforceCRMSalesPipeline ManagementOutbound SalesExcelCustomer SupportHIPAACommunicationCollaborationAdaptability
Stay score
odds of building a lasting career here
39Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Context, not a finding about this posting: of this employer's 24 green-card filings in this occupation, 96% were for a worker who already held the job.
Green-card follow-through: 87%
Of 15 labor certifications old enough to have been used, 2 expired without the employer filing the next step. Median time from filing to decision: 497 days.96% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.
Files H-1B transfers
15 transfer filings in the last year, covering 15 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
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About the role
- The Patient Coordinator plays a critical inside sales role in driving the success of Natera's Oncology product lines.
- This position is responsible for managing and growing patient relationships while directly contributing to revenue through proactive outreach, pipeline development, and ongoing engagement.
- Identify, nurture, and progress patient opportunities from initial contact through completion of testing, ensuring alignment with sales pipeline goals.
Responsibilities
- Serve as an inside sales partner to Field Sales by supporting territory strategies and advancing opportunities through the pipeline.
- Proactively manage inbound and outbound patient outreach to influence testing adoption, scheduling, and continuity of care.
- Build and maintain long-term, consultative relationships with patients to drive repeat testing and ongoing engagement.
- Collaborate cross-functionally with Sales, Billing and Customer Support to remove barriers and close gaps impacting conversion or timing.
- Maintain accurate documentation of interactions, opportunities, and pipeline activity in CRM and business intelligence tools (e.g., Salesforce, PowerBI).
- Analyze territory and pipeline data to prioritize outreach, identify trends, and optimize sales efforts.
- Perform other duties as assigned.
- Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.
Requirements
- Minimum of 2 years of experience in outbound and inbound sales or call center roles with measurable performance goals.
- Completes HIPAA/PHI privacy, security, and General Policies and Procedures training within required timelines.
- Maintains current status on all Natera-required training.
- Minimum of 2 years of inside sales experience, preferably in a remote or phone-based environment.
- Demonstrated ability to manage a territory or book of business and connect daily activities to pipeline outcomes.
- Experience using CRM systems (Salesforce preferred) to manage leads, opportunities, and sales activity.
- Background in medical, diagnostic, or biological sciences preferred
- Strong relationship-building skills with the ability to influence and guide patients through a consultative sales process.
- Ability to analyze data and pipeline metrics to prioritize outreach and optimize performance.
Skills
- Proven ability to execute inside sales strategies while thinking strategically about territory and pipeline management.
- Comfortable handling objections, navigating complex conversations, and driving next steps toward conversion.
- Results-oriented mindset with a strong sense of urgency and accountability.
- Excellent verbal and written communication skills with strong presentation ability.
- Proficient in Microsoft Excel, Google platform and business reporting tools.
- Self-motivated, adaptable, and effective working independently in a fast-paced, remote or hybrid environment.
- BBB announcement on job scams
- FBI Cyber Crime resource page
Compensation
- The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location.
Benefits
- Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
- Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits.
- Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more.
- Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.
Company info
- Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.
- We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives.
Equal opportunity
- Equal Opportunity Employer.
This listing is sourced directly from Natera's careers page and normalized into a canonical job model.