Pallet
Enterprise Deployment Strategist (AI/ML Product)
San Francisco or New York City · Exec · Full-time
Sponsorship not specified$120k-$240kDetected 54 days ago
SQLMachine LearningLLMsAgentic AIStakeholder ManagementExcelSupply ChainLogisticsCommunication
About the role
- Serve as the executive point of contact for customer deployments and long-term success
- Translate complex business processes into executable AI agent workflows
- Configure, test, and release agent configurations for customer use cases
Responsibilities
- Lead customer discovery to understand workflows, constraints, and success criteria
- Partner with Agent Delivery Engineers to validate assumptions and execute technically
- Own deployment plans, timelines, risks, and stakeholder communication
- Lead customer kickoffs, milestone reviews, QBRs, and executive updates
- Proactively manage scope changes, escalations, and expectation-setting
- Executives feel informed, confident, and trust Pallet as a long-term partner
Requirements
- Comfort operating in fast-moving, ambiguous environments
- Experience managing multiple concurrent, high-stakes projects
- Familiarity with LLMs, APIs, JSON
Nice to have
- Technical degree (CS, Engineering, Math) or equivalent experience
- Experience with AI-driven or workflow automation products
- In-person, based in our San Francisco office or NYC office
- Travel required for major customer milestones
Compensation
- The estimated salary range for this role is $120,000 - $240,000, depending on experience and skill set.
- In addition to base salary, we offer competitive equity, benefits, and growth opportunities.
- Final compensation will be determined based on a combination of factors, including experience, qualifications, and location.
- 💸 Generous salary and equity for all staff
Benefits
- 🩺 Health, Vision, and Dental benefits
- 🏝️ Flexible PTO
- ➕ Life Insurance and Accidental Insurance
- ❤️🩹 Short-Term Disability Coverage
- 💸 Generous salary and equity for all staff
- 📚 Yearly learning and development stipend
- 🚌 Commuter benefits for Bay Area employees
- 🚘 Uber ride stipend if you ever have to work late in the office
- 🏡 Remote office home stipend to get you comfy in your space
Company info
- 🪜 401k option; helping you save for the future
- 🍔 Daily catered lunches provided
- ✈️ Onboarding trip to San Francisco HQ if you work remotely
- 🥤 Monthly happy hours
- 🎉 Annual Company Offsites; our last one was in Palm Springs CA 🌴
Equal opportunity
- Pallet is an Equal Opportunity Employer. We make all employment decisions based solely on merit. We provide equal employment opportunities to all applicants and employees without discrimination on the basis of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, disability status, or any other applicable legally protected characteristic. We prohibit any form of discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.
- Accommodations
- Pallet complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. We will reasonably accommodate qualified individuals with a disability during the application process and throughout employment as required by law.
- If you need any assistance or accommodations due to a disability, please contact us at peopleops@pallet.com.
This listing is sourced directly from Pallet's careers page and normalized into a canonical job model.