Significance, Inc.

Travel Systems Analyst (Intermediate)

Rockville, MD · Mid

No sponsorship$90k-$100kDetected 5 days ago

JiraAccount ManagementExcelERPCustomer SupportCommunicationCollaborationProblem SolvingPublic SpeakingAdaptabilityMicrosoft OfficeMicrosoft Teams

About the role

We're proud of the culture we've built - one rooted in trust, collaboration, respect, and genuine relationships.
It's a culture we're proud of, and one that has earned us recognition as a Washington Business Journal Best Place to Work for seven consecutive years.
Significance Inc is seeking a Travel System Analyst (Intermediate) to play an integral role in our growing team at HHS.

Maintain full operational knowledge of the E-Travel System, including authorizations, vouchers, workflows, traveler profiles, routing lists, and system configurations.
Test new system configurations, analyze impacts, and support implementation.
Create and deliver trainings, client demonstrations, and presentations (in-person or via Microsoft Teams), including senior leadership.
Excellent written and verbal communication skills, including the ability to deliver presentations to senior leadership.
Proven ability to manage high-volume workloads, triage issues, and resolve problems independently with strong attention to detail.
Our people are empowered to share ideas, grow their careers, and deliver exceptional results while supporting missions that matter.
The Travel Systems Analyst serves as a primary point of contact for technical support, account management, and travel program operations related to the Federal Government's E-Travel System (ConcurGov).
This role combines deep systems expertise with policy interpretation, high-volume customer support, and compliance with the Federal Travel Regulation (FTR).

3+ years of experience in federal travel support, account management, and/or E-Travel systems operations.
3+ years of experience in travel program support or similar role.
Required Skills & Experience:

Proficiency in ConcurGov, including authorizations, vouchers.
Strong working knowledge of the Federal Travel Regulation (FTR) and federal travel policies.
Skills in Microsoft Excel (data tracking, analysis, and reporting) and PowerPoint (presentations and trainings).
Proficiency in Microsoft Office suite (Teams, Word, Outlook) and Adobe Acrobat.
Experience with customer service management tools such as JIRA and Salesforce.
Associates's degree in Business Administration, Public Administration, Hospitality, or a related field (or equivalent experience).
Demonstrated ability to work independently and collaboratively in a fast-paced environment.
Ability to support federal compliance and audit requirements.
Experience working in federal or highly regulated environments.
Familiarity with financial/ERP systems or transportation integration platforms.
Proficiency using AI tools to improve efficiency in reporting and documentation.
Strong decision-making, problem-solving, adaptability, and emotional intelligence when interacting with stakeholders and/or leadership.

At Significance, your base pay is one part of your total compensation package and is determined within a range.

At Significance, we believe the best results come from investing in great people.
As a woman-owned consulting firm supporting federal civilian and Department of Defense customers, we bring together talented professionals who are passionate about solving complex challenges and making a meaningful impact.

This listing is sourced directly from Significance, Inc.'s careers page and normalized into a canonical job model.