Hyperscale

Founding Product Manager

San Francisco

Sponsorship not specifiedDetected 119 days ago

Machine LearningProduct ManagementSalesAccount ManagementSupply ChainLogisticsCustomer SuccessLeadershipAdaptability

About the role

This is not a spec-writing role at a large company.
The person who thrives here is low-ego, high-agency, and genuinely excited to be in the room with customers figuring things out in real time.
Much of this role involves thinking critically about how to use AI to automate what a traditional PM does: discovery synthesis, spec writing, implementation tracking, and beyond.

Convert field learnings into a clear, prioritized roadmap that engineering can build against
Advocate for the roadmap internally and make the case for what to build next and why
Manage the customer relationship from post-sale through go-live and expansion
Partner with engineering to scope builds, set timelines, and unblock delivery

5+ years of experience across engineering and product, including 2+ in a product management role, ideally including time at an early-stage company

Background in logistics, trucking, fleet management, or supply chain software (Samsara, Motive, Flexport, or similar)
Familiarity with TMS platforms (McLeod, TMW, Omnitracs), ELD systems, or dispatch software
Prior experience with AI/ML products, e specially conversational AI or agent-based systems
Experience in professional services, implementation, or customer success engineering
Real product in production with major US fleets, not a prototype
Clear ROI and strong metrics already proven in the field
Direct access to the engineering team and real influence over product direction
Opportunity to define the product management function from scratch

sitting alongside the Sales Engineer and Account Executive, running discovery sessions, converting customer insights into product direction, and managing ongoing implementation relationships through go-live and beyond.
Much of this role involves thinking critically about how to use
discovery synthesis, spec writing, implementation tracking, and beyond.
That requires real depth in both product and engineering, which is why we are looking specifically for engineers who have made the transition into product.
You will report directly to the CTO and be one of the most important hires we make this year.
Highly comfortable talking to customers, including non-technical operators and executives
Run ongoing meetings with customers to update them on implementation progress and product developments
Iterate directly with customers on specific features: scope, validate, and refine in real time
Identify gaps between what customers need and what the product currently does, and close them quickly
Work closely with the Sales Engineer and Account Executive as part of a coordinated customer pod

This listing is sourced directly from Hyperscale's careers page and normalized into a canonical job model.