Bestwestern

Accounts Receivable (AR) Supervisor – Hybrid AZ

Phoenix, AZ · Full-time

Sponsorship not specifiedDetected 30 days ago

Data AnalysisAccountingExcelERPHRISContract ManagementAR/VRResearchLeadershipCommunicationCollaborationGAAPAccounts Payable

About the role

As a global leader in hospitality for nearly 80 years, our vision is to inspire travel through unique experiences.
Headquartered in Phoenix, Arizona, BWH Hotels boasts a powerful portfolio of 18 brands, including WorldHotels™, Best Western® Hotels & Resorts, and SureStay Hotels®, with approximately 4,300 hotels in over 100 countries.
We take pride in our top-ranking employee engagement scores and foster a workplace culture where your contributions truly matter.

Support month-end billing cycles and resolve discrepancies in partnership with internal teams.
Maintain billing integrity within the system to ensure accurate revenue processing.
Lead the monthly delinquency process, including review and approval of notices.
Support structured payment plans and documentation.
Member Account Support:
Partner with Members and internal teams to resolve inquiries while maintaining strong relationships, protecting company interests, and ensuring compliance with established policies and procedures.
Team Leadership and Department Support:
Supervise, coach, and develop AR staff, ensuring strong performance and service levels.
Manage workload distribution and support the team in resolving escalated issues.
Validate billing structures and fee setup, ensuring accurate system configuration.

Intermediate proficiency in Microsoft Excel (e.g., PivotTables, lookups, data analysis).
Required Knowledge and Skills

Working knowledge of accounting ERP systems (Workday Financials experience preferred).

Medical/Dental/Vision available day one
Vacation/Sick- accruals start day one
Registered Retirement Savings Plan (RRSP) - company contribution and match (Canada)
Free financial and health wellness programs
Preferred Experience and Education
Associate's degree in accounting, finance or related field or an equivalent combination of education and experience.

Joining our corporate team means becoming part of a dynamic and inclusive community that values innovation, collaboration, and making a meaningful impact in the travel industry.

BWH Hotels (the "Company") maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard to race (including hair textures and hair styles associated with race), color or pigmentation, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, caste, age, disability, gender, gender identity or expression, sex, sexual orientation, LGBTQIA+ individuals, height, weight, pregnancy status, childbirth or related medical conditions, genetic information, uniformed service or veteran status, marital status, or any other characteristic protected by applicable federal, state, provincial, or local laws.
The Company's equal employment opportunity policy applies to all aspects of employment with the Company, including, but not limited to, hiring, promotion, transfer, benefits, discipline, and termination.

This listing is sourced directly from Bestwestern's careers page and normalized into a canonical job model.