Paxos
Compliance KYC Manager
Remote - United States
Sponsorship not specifiedDetected 3 days ago
ComplianceOnboardingCommunicationCollaborationMentoring
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odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
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from this employer's Department of Labor filings
Files H-1B transfers
3 transfer filings in the last year, covering 3 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- Working alongside associates, the manager will review complex cases, resolve escalations, and coach sound, risk-based decision-making while managing queue performance, quality, and capacity.
- Ownership of KYC policies and procedures includes maintaining clear, defensible documentation and driving remediation of control gaps and audit or regulatory findings.
- Close partnership with Product, Engineering, and business teams will be key to navigating competing priorities and improving KYC processes and tools.
Responsibilities
- Lead day-to-day KYC operations across customer onboarding and ongoing due diligence, managing queues, priorities, quality, and turnaround times.
- Manage and develop the KYC team through coaching, training, performance feedback, and capacity planning across operational and project commitments.
- Own and maintain policies, procedures, and operational guidance, ensuring they reflect applicable requirements and support consistent execution.
- Partner with Product, Engineering, Data, and business teams to resolve challenges, evaluate creative and practical solutions, and communicate priorities, dependencies, and trade-offs.
- Identify control gaps and lead issue remediation, including root cause analysis, corrective action planning, implementation, evidence retention, and validation support.
- Manage KYC vendor relationships, including service performance, issue escalation, capability assessments, and coordination of enhancements.
- Drive improvements to KYC tooling and workflows, defining requirements, supporting user acceptance testing, and ensuring successful implementation and team adoption.
- Develop and report operational metrics to senior management, highlighting performance trends, quality, backlog aging, remediation progress, emerging risks, and resource needs.
- Support the Compliance Operations team through occasional weekend duty, as business needs require
- Demonstrated success managing and developing a team, including coaching analysts to exercise sound judgment, setting performance expectations, and allocating capacity across daily operations and projects.
Requirements
- Experience leading KYC operations and working directly in queues, reviewing complex cases, resolving escalations, and documenting defensible, risk-based decisions.
- Experience maintaining policies, procedures, and supporting documentation, and translating requirements into clear operational guidance.
- Excellent written and verbal communication skills, with the ability to explain complex requirements clearly to different audiences.
- Familiarity with AI and automation tools, with sound judgment about appropriate use, data protection, and verification of outputs.
Company info
- The Compliance team at Paxos plays a vital role in ensuring the company adheres to global regulatory standards across financial products and services.
- This team tackles complex challenges such as AML, sanctions, and transaction monitoring, all while ensuring a robust compliance framework in a rapidly evolving crypto and fintech landscape.
- By safeguarding Paxos against regulatory risks, the team is essential in helping the company achieve its mission of creating a more transparent and efficient financial ecosystem.
- Build and maintain relationships with Paxos' enterprise partners and customers and their Compliance teams.
- Deep knowledge of US KYC requirements, including customer identification, beneficial ownership, CDD, EDD, customer risk rating, and ongoing due diligence for individual and institutional customers.
This listing is sourced directly from Paxos's careers page and normalized into a canonical job model.