Docebo
Senior Manager, People Operations
Toronto, Ontario · Senior · Contract
Sponsorship not specifiedDetected 35 days ago
RESTA/B TestingStakeholder ManagementRecruitingHRISCompensationCommunication
About the role
- We're shaping the future of learning with a team that isn't afraid to challenge the status quo.
- If you're excited by the idea of using AI to make work-life better for real people-you'll feel right at home here.
Responsibilities
- Lead and continuously improve core People Operations processes across the employee lifecycle, from onboarding to offboarding and everything in between.
- Partner with People Technology & Analytics to design scalable process and system solutions that improve employee and manager experiences.
- Use data, process mapping, stakeholder feedback, and operational insights to uncover friction and drive meaningful improvements.
- Explore practical uses of automation and AI that improve speed, consistency, and employee support while maintaining strong governance and human judgment.
- Build clear documentation, playbooks, and operating standards that help us scale effectively.
- Lead change management efforts that help teams adopt new ways of working successfully.
- Partner across the business on initiatives that impact People Operations, including organizational changes, policy updates, system enhancements, and new programs.
- Documentation and controls support growth while maintaining quality and consistency.
- A proven track record of improving processes, simplifying complexity, and building scalable operations.
- We're building a People function designed for the future.
Requirements
- 7+ years of experience in People Operations, HR Operations, Business Operations, Program Management, or a related field.
Nice to have
- Experience working with HR technology platforms such as HRIS, ATS, ticketing, and knowledge management systems.
- Experience with Dayforce is a plus.
- Experience in a high-growth or SaaS environment is strongly preferred.
Skills
- Better experiences for learners and real results for businesses.
Compensation
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Benefits
- You'll get access to health benefits, so you can get the care you need when you need it.
- Define and monitor operational metrics, service levels, and process health to ensure we're continuously getting better.
Company info
- We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
- OUR PROMISE TO YOU 😍
- Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
- ABOUT DOCEBO 💙
- At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide.
Visa & Work Authorization
- s of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under appl
This listing is sourced directly from Docebo's careers page and normalized into a canonical job model.