Knit
Research Manager
New York City | United States · Director
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About the role
- The purpose of the Research Manager role is to ensure Knit customers successfully achieve their desired research outcomes through their partnerships with Knit.
- By owning and supporting customer relationships, getting deeply engrained in customer research needs, and driving high-quality project deliverables, the Research Manager's impact is ultimately measured by positive customer retention.
- Research Success → Ensuring Knit Customers successfully achieve their desired research outcomes through their projects with Knit, measured by successfully achieving Research Objectives and delivering on Knit's Quality & Speed service-level agreements (SLA's)
Responsibilities
- Escalating needs to Research Directors to support troubleshooting when increased risk for project viability or customer impact occurs
- Ability to drive initiatives and outcomes in ambiguous environments, both for navigating complex customer needs and Knit internal business changes.
Requirements
- Must have 5+ years of market research experience, with the majority of the time spent on the supplier side in a market research agency environment.
- Must have experience leading discovery and scoping calls, writing and editing quant and qual questionnaires from scratch, drafting analysis plans, and creating and presenting stakeholder-ready insights topline & reports.
- Required Skills & Experiences
Compensation
- In accordance with New York pay transparency requirements, the salary range for this role is $115,000 - $130,000.
- This role is also eligible for variable compensation.
- Final compensation will be determined based on the candidate's level, experience, and qualifications upon joining Knit.
Benefits
- Proven track record successfully operating in an early stage startup ( Benefits
Company info
- Serving as the dedicated research lead for all customers' projects (on assigned accounts) and serving as the ultimate accountable part for research project success
- Being the final, customer-ready check and approver on all Knit final topline delivery and presenting the key insights and recommendations directly to the customers
- Driving, maintaining, and enriching all customer context to improve Knit's ability to meet the customers' custom research needs
- A little about us…
- Knit is the AI-native consumer research platform helping brands automate and accelerate primary research.
This listing is sourced directly from Knit's careers page and normalized into a canonical job model.