Socure
Strategic Customer Success Manager, Public Sector
Hybrid - US
Sponsorship not specifiedDetected 11 days ago
SalesforceAccount ManagementCustomer SuccessCommunicationOrganizational Skills
About the role
- We hire people who want that level of responsibility.
- People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision.
- If you want predictability or narrow scope, this won't be your place.
Responsibilities
- Socure is building the identity trust infrastructure for the digital economy - verifying 100% of good identities in real time and stopping fraud before it starts.
- If you want to help build the future of identity with a team that holds a high bar for itself - keep reading.
- In this role, you'll own major financial existing accounts, drive sales, ongoing, consultative relationships and be the face of Socure throughout the post-sales customer journey - from onboarding to implementation to renewal - and create and implement strategic account plans focused on enterprise-wide deployments of products and services.
Requirements
- Minimum 4-6 years experience in Customer Success, Account Management, or a Solutions role
- Experience managing complex enterprise accounts and leading the relationship at all levels of the institution from executive to business owners
- A proven track record of quota achievement and demonstrated career stability
- A self-starter approach to work and the ability to adapt and thrive in rapidly changing circumstances
- Analytical capabilities and the ability to tell a story with data
- BA/BS required
- Excellent communication and presentation skills
- Attention to detail, strong organizational skills, and a bias for action
- Salesforce knowledge
- SaaS background
Company info
- The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day.
- We are looking for a Strategic Customer Success Manager, Public Sector to join and be a key member of Socure's Public Sector team.
This listing is sourced directly from Socure's careers page and normalized into a canonical job model.