University of New Orleans

Centralized Appeals Unit - Supervisor

Baton Rouge, La

Sponsorship not specified$65k-$75kDetected 22 days ago

ExcelCustomer SupportResearchCommunicationTime ManagementMicrosoft OfficeSharePoint

About the role

Conduct Quarterly meetings with Coordinator 2s and meet with the entire group as needed when new policy or procedures have been implemented.
Monitors project deadlines to confirm deadlines are met and provide assistance to subordinate staff regarding daily operation and project issues.
Assist in the development of standards, procedures, and best practices, including internal department documentation, to ensure efficient and effective division operations.

Manage and report on all daily activities within the Eligibility Unit. Conduct Quarterly meetings with Coordinator 2s and meet with the entire group as needed when new policy or procedures have been implemented.
Maintain Unit manuals/documents and ensure they remain current with the latest updates and clearances.
Maintain knowledge and usage of all verification systems the agency has access to establish eligibility and SharePoint sites for maintaining internal records.
Please upload the following documents in the Resume/Cover Letter section.

Minimum three years of professional experience with Medicaid appeals processes and procedures.
Minimum three years professional experience with Medicaid eligibility including MAGI, Non-MAGI, Long Term Care and HCBW programs.
Ability to set, follow, and meet deadlines.
Advanced degree.
Minimum four years of professional experience with Medicaid appeals processes and procedures.
Minimum four years professional experience with Medicaid eligibility including MAGI, Non-MAGI, Long Term Care and HCBW programs.
Minimum four years of professional experience working in the Medicaid eligibility system LaMEDS.
Required Attachments
Applications that do not include the required uploaded documents may not be considered.
As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks.
Minimum two years of supervisory experience.
Excellent analytical skills, effective organizational and time management skills
Great attention to detail and follow up, and verbal/written communications skills.
Works well both independently and as part of a team.
Proficient in the use of Adobe Acrobat Pro as well as Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter.
The search committee will use this information during the initial review of application materials.
References will be contacted at the appropriate phase of the recruitment process.
This position may require a criminal background check to be conducted on the candidate(s) selected for hire.
The University of New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees.
Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.
Bachelor's degree, or an Associate's degree plus three years of professional experience, or six years of professional experience in lieu of degree.

Conduct an annual performance evaluation for each subordinate, setting future goals and strategies.

This listing is sourced directly from University of New Orleans's careers page and normalized into a canonical job model.