Veterinarypracticepartners

Veterinarypracticepartners

Veterinary Receptionist

Burr Ridge, IL · Part-time

Sponsorship not specified$16k-$20kDetected 1 day ago
Customer SupportCommunicationMentoringOrganizational SkillsMicrosoft Office

About the role

  • Harvester Veterinary Hospital of Burr Ridge is seeking a dedicated and client-focused Veterinary Receptionist to join our team.
  • Salary: $16 - $20 per hour, determined by the candidate's skills, experience, and qualifications.
  • Schedule: This is a part-time position averaging 20-30 hours per week.

Responsibilities

  • Answer and manage a multi-line telephone system, directing calls and responding to inquiries regarding scheduling, services, and general information
  • Perform client check-out, including payment processing, posting charges, and scheduling future appointments
  • Perform accurate data entry and maintain organized records in the practice management system following onboarding and training
  • Communicate effectively with clinical staff to relay messages, flag urgent situations, and support efficient daily operations
  • Maintain a clean, organized, and welcoming reception and waiting area

Requirements

  • Proven customer service skills with strong verbal and written communication, including active listening and conflict resolution
  • Experience with appointment scheduling, multi-line phone systems, data entry, and payment processing or point-of-sale (POS)
  • ability to multitask effectively in a fast-paced environment
  • Veterinary-specific knowledge is not required; comprehensive onboarding and training will be provided.
  • Minimum 1 year of experience in a front desk, receptionist, or customer service role in a medical, dental, urgent care, veterinary, or high-volume service environment
  • Strong organizational skills and attention to detail; ability to multitask effectively in a fast-paced environment
  • Proficient in Microsoft Office; comfortable learning new software and workflows
  • Reliable, punctual, and professional; ability to work independently and as part of a team
  • Genuine affinity for animals and comfort working in a clinical setting

Compensation

  • $16 - $20 per hour, determined by the candidate's skills, experience, and qualifications.

Benefits

  • Provide composed and compassionate customer service to clients experiencing anxiety, distress, or difficult news regarding their pet's health
  • We offer a flexible schedule, with every other Saturday required from 7:30 AM to 1:30 PM.

Company info

  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Paid time off and a 401(k) plan for full-time employees
  • Structured onboarding and mentorship covering veterinary workflows, software, and medical terminology
  • Professional development opportunities
  • Employee pet discount because we know your pets are family, too.

This listing is sourced directly from Veterinarypracticepartners's careers page and normalized into a canonical job model.