ClowdCover
Support Specialist - Managed Services - Dedicated Customer Resource
Baton Rouge, LA
Sponsorship not specifiedDetected 19 days ago
AzureCustomer SupportCommunicationCollaborationTime ManagementSharePoint
About the role
- About ClowdCover At ClowdCover, we're passionate about building a workplace where technology professionals can thrive. We believe in creating robust yet simple IT solutions that empower businesses, but we know that starts with empowering our team. As part of ClowdCover, you'll join a group of dedicated experts who bring together a wide range of knowledge
- and experiences. We value curiosity, collaboration, and a drive to continually learn as technology evolves. Our culture encourages employees to share ideas, solve problems together, and grow both personally and professionally. Security and best practices are at the heart of what we do. You'll have the opportunity to work with industry-standard tools and
Requirements
- Participation in an on-call rotation is required.
Nice to have
- We believe in creating robust yet simple IT solutions that empower businesses, but we know that starts with empowering our team.
- You'll have the opportunity to work with industry-standard tools and frameworks, from Microsoft 365 and Azure to leading RMM and PSA platforms.
- We understand that technology should be an enabler, not a barrier, and that principle applies to our employees as much as it does to our clients.
- Together, we're creating an environment where both our team and our clients can succeed in the digital age.
- Communicate effectively with clients and team members to ensure prompt and professional service.
- Proficiency with a ticket and time management application.
- Strong experience with Microsoft 365
- Azure experience preferred.
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This listing is sourced directly from ClowdCover's careers page and normalized into a canonical job model.