Redirect Health Careers

Redirect Health Careers

Operations Manager

Phoenix, AZ

No sponsorshipDetected 26 days ago
NegotiationLogisticsPerformance ManagementLeadershipCommunicationCollaborationProblem SolvingMentoringClaims Management

About the role

  • If you're looking for more than just a job-and want to help reshape how healthcare works for families-we'd love to hear from you.
  • Legal Stuff Redirect Health is an Equal Opportunity Employer (EOE).
  • Employment with Redirect Health is at-will.

Responsibilities

  • Own It to Completion If we take something on, we see it through.
  • Always Start with "Yes, We Can Help You" We lead with solutions and figure out the rest.
  • Lead and develop the Claims team to deliver exceptional member support Oversee claims operations while ensuring accuracy, compliance, and efficiency Drive scalable processes and partner cross-functionally to improve outcomes
  • Building high-performing, accountable teams Bringing clarity to complex billing and claims situations Driving operational excellence while maintaining empathy for members Using data and insights to continuously improve processes
  • Team performance and development Accuracy and efficiency in claims processing and resolution Member satisfaction and confidence in billing support Improvement in key metrics (speed, appeals rates, outcomes) Strong collaboration across departments

Requirements

  • Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities required for this role.
  • Applicants must be currently authorized to work in the United States without sponsorship.

Compensation

  • $70,000 per year FREE healthcare for you and your entire family Dental & Vision insurance Paid time off & sick time 401(k) access A mission-driven team that believes in doing the right thing This is an in-person position located in Phoenix, AZ Ready to Make a Difference?
  • Nothing in this job posting or the application process creates a contract or guarantee of employment.
  • Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities required for this role.
  • Duties, responsibilities, and activities may change at any time with or without notice.
  • Applicants must be currently authorized to work in the United States without sponsorship.

Benefits

  • Healthcare shouldn't be something you worry about when taking care of your family.
  • That's why when you join Redirect Health, your healthcare costs nothing out of your paycheck-and the same is true for your spouse and children.
  • No monthly premiums No deductibles No surprise medical bills Most team members avoid tens of thousands of dollars in healthcare costs compared to traditional health plans.
  • This isn't a perk.
  • Who We Are Redirect Health exists to make healthcare affordable for small businesses and people who can't afford traditional employer insurance.
  • How We Work (Our Core Values in Action) At Redirect Health, our values guide how we show up for each other, our clients, and our members.
  • Legal Stuff Redirect Health is an
  • Redirect Health does not provide employment-based visa sponsorship now or in the future for this position.

Company info

  • Redirect Health exists to make healthcare affordable for small businesses and people who can't afford traditional employer insurance.
  • We help real people navigate a system that is often confusing, expensive, and frustrating-and we do it with empathy, accountability, and simplicity.
  • If you want your work to matter to families every single day, you'll find purpose here.
  • We do our best work when we: Obsess Over People We are always helpful, friendly, and human.
  • Always Improve & Adapt We learn quickly and adjust without ego.
  • Succeed as a Team We win together through trust and collaboration.
  • Detest Waste & Unnecessary Complexity We remove friction so we can focus on what truly helps people.
  • If these values resonate with you, you'll feel at home here.
  • Obsess Over People We are always helpful, friendly, and human.
  • It's part of our mission.

Equal opportunity

  • Equal Opportunity Employer (EOE).

Visa & Work Authorization

  • Redirect Health does not provide employment-based visa sponsorship now or in the future for this position

This listing is sourced directly from Redirect Health Careers's careers page and normalized into a canonical job model.