Limbic
Technical Implementation Manager
United States
Sponsorship not specifiedDetected 1 day ago
PythonSQLAgentic AIProject ManagementCustomer SuccessEpicCernerHL7/FHIREHR/EMRMedical DevicesCommunicationPlain Language
About the role
- This role requires genuine technical fluency, not just project coordination.
- You'll be diagnosing integration failures, data mapping issues, and configuration problems in real time, and know exactly which team needs to solve them.
- When something breaks mid-implementation, you're expected to understand what happened and why before you escalate - not simply relay a symptom and wait for someone else to translate it.
Responsibilities
- Own end-to-end implementation for new partners - from kickoff through launch and early post-go-live support
- Lead complex, multi-stakeholder technical conversations directly with partner IT, engineering teams, and EHR vendors, including when the failure mode isn't obvious
- Write and run scripts or queries (e.g., SQL, Python) to test, validate, or troubleshoot integration and configuration issues before escalating
- Own the technical relationship with partner engineering teams directly - you're the primary technical point of contact, not a relay to our engineers
- Configure and tune Limbic's AI agents to each partner's clinical protocols, routing logic, and population needs
- Serve as the primary partner-facing contact - take a consultative approach, helping shape the right solution rather than just executing a spec
- Translate complex technical and clinical concepts into plain language partners can act on
- Lead training and rollout for partner teams, ensuring smooth adoption after go-live
- Partner closely with Product and Engineering on recurring gaps, helping shape fixes rather than re-solving the same issue manually each time
- Build and maintain playbooks for repeatable, scalable implementation and agent-configuration processes
Benefits
- Limbic is the leading clinical AI company for mental healthcare and the world's largest deployment of patient-facing mental health AI.
- Our technology has supported over half a million patients across the UK and US, helping health systems deliver higher-quality, more accessible, and more efficient care.
- We regulated the first AI diagnostic model for adult mental health as a Class IIa medical device.
- We've published in top-tier journals, won major awards, and advise governments and regulators globally on AI safety, medical devices, and the future of clinical agentic systems.
- Limbic is looking for a Technical Implementation Manager to lead the onboarding and go-live process for new health system, payer, and payvider partners.
- 5+ years in technical implementation, integration engineering, or solutions consulting - healthcare, health tech, or B2B SaaS preferred
- Bias toward action and comfort with ambiguity - healthcare implementations rarely go exactly to plan
- Experience with behavioral health, payer, or ACO/value-based care environments
- Familiarity with FHIR APIs, EHR systems (Epic, Cerner), or healthcare data interoperability
- Experience working with major national payers, payviders, or large health systems
This listing is sourced directly from Limbic's careers page and normalized into a canonical job model.