Vibes
Director of Product Management
Chicago, IL (Hybrid) · Director
Sponsorship not specifiedDetected 6 days ago
Data ScienceA/B TestingProduct StrategyCustomer SuccessLeadershipCommunicationCollaboration
About the role
- About Vibes Vibes is on a journey to reinvent the messaging ecosystem.
- You probably get dozens of communications from brands every day - most of them are not interesting.
- They don't make you love the brand more or improve the service you receive.
Responsibilities
- Own the product strategy and roadmap across the Platform, setting direction for both the AI-native product layer and the underlying platform capabilities that power it.
- Partner with Customer Success, Customer Care, and Sales leadership to identify patterns across the install base and ensure the team is investing in enhancements that move the product forward rather than simply holding ground.
- Create the organizational conditions for the team to turn operational feedback into meaningful product investments across campaign creation, scheduling, personalization, and execution at scale.
- Lead the AI strategy, defining what it means for the platform to be AI-native and setting the agenda for how intelligence gets embedded across the marketer workflow.
- Build a culture of experimentation, establishing how the team validates where automation creates real lift and where human control should remain, and scaling what works.
- Lead and influence a cross-functional team across Product, Engineering, Customer Success, and Sales, creating clarity on priorities, raising the bar on craft, and developing the next generation of product development at Vibes.
- Build high-trust relationships directly with Vibes customers to accelerate our ability to develop product experiences that accelerate their professional success
- Partner with Data Science and Engineering leadership to identify, scope, and deliver
Benefits
- Define and champion the vision internally and externally, translating it into a phased sequence of bets that compound over time and articulate a clear line from today's product to tomorrow's.
Company info
- Vibes is on a journey to reinvent the messaging ecosystem.
- And maybe you want richer engagement with brands, but are you really going to download their app?
- Probably not… You may be surprised to learn that in the next year the way people engage with brands is going to completely change.
- RCS is an exciting new messaging channel that enables the richness of apps through the ubiquity of your phone's text messaging capabilities.
- The potential of RCS is clear, but the industry needs to be inspired.
- Someone needs to chart the path.
- Luckily, we've done this before.
- Vibes is a pioneer in mobile engagement - shaping the industry and guiding innovation for since the advent of text messages.
- Today, we route billions of messages of month and cultivate excellence through our technology and deep expertise in mobile best-practices.
- We hold one of only four coveted spots as a Tier-1 DCA for RCS, which means we will shape the journey as RCS replaces Apps and outdated-email for consumer communication.
- Vibes is shaping the new world that will make text messages more engaging, more useful, and more valuable to everyone.
- You should join us.
This listing is sourced directly from Vibes's careers page and normalized into a canonical job model.