McWane, Inc.
Amerex - Customer Success Representative
Trussville, AL, United States · Contract
Sponsorship not specifiedDetected 6 days ago
ExcelSAPCustomer SuccessCustomer SupportLeadershipCommunicationCollaborationProblem SolvingMicrosoft Office
About the role
- The Customer Success Representative will deliver an outstanding customer experience through professional communication and timely response, meeting customer needs and handling requests or issues, and facilitating an accurate and complete order fulfillment process.
Responsibilities
- Ability to maintain a calm demeanor when dealing with challenging issues and individuals.
Requirements
- The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job.
- This employee is occasionally required to sit
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
- High school diploma or equivalent required.
Nice to have
- Associate's or bachelor's degree preferred.
Benefits
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Company info
- Teamwork, Excellence, Communication, Leadership, Environment, Safety, Accountability, and Trust.
- These principles are the foundation of McWane, Inc. and serve as a compass, offering personal guidance to navigate daily work situations.
- Communicate with customers by phone, email, and web portals via both in-bound and out-bound calls.
- Communicate with all levels within the Company, particularly Sales and Shipping, to provide outstanding service to customers.
Equal opportunity
- All your information will be kept confidential according to EEO guidelines.
- McWane is a Federal VEVRAA contractor, and an Equal Opportunity Employer committed to providing equal employment opportunity in all employment practices.
Visa & Work Authorization
- religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical o
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This listing is sourced directly from McWane, Inc.'s careers page and normalized into a canonical job model.